Sales Specialist, Assisted Living

divh2Sales Specialist Full-Time/h2pThe Sales Specialist plays a vital role in representing the Northbridge brand, supporting organizational occupancy targets, and ensuring that prospective residents and families receive exceptional service throughout the sales and move-in process./ppThe Sales Specialist is responsible for providing strategic and operational sales support to assigned Northbridge communities at the direction of the Vice President of Sales. This role is deployed to communities with specific sales, occupancy, or operational needs and is instrumental in driving performance through lead generation, outreach, closing sales, and supporting transitions during Sales Director vacancies./ppThis position is 100% field-based and requires frequent travel. Assignments vary in length and focus based on the evolving priorities of the community and the goals established by the VP of Sales./ph3Essential Job Duties and Responsibilities:/h3ulliAchieve assigned occupancy, sales, and move-in targets through effective execution of sales strategies./liliDevelop and maintain up-to-date sales and marketing action plans, including daily, weekly, and monthly sales activities. Encourages resident referral leads which are significant proportion of new leads generated./liliDevelops outreach activities that produce viable new leads and proactively identifies and pursues publicity opportunities./liliConduct outbound calls, follow-up tasks, and ongoing engagement using the CRM system to maximize lead conversion./liliEnsure that appointment, tour, phone-out activity goals are consistently met or exceeded./liliConduct community tours, deliver compelling presentations, and close sales in alignment with Northbridge standards and practices. Build and maintain a robust pipeline of qualified leads through internal and external channels./liliEncourage and cultivate resident referral programs to generate inbound leads./liliDevelop and execute outreach strategies that drive brand awareness, referral relationships, and new lead opportunities./liliIdentify and pursue opportunities for community visibility, publicity, and partnerships./liliManage monthly fee increases on turnover of apartments to maximize revenues while minimizing lost revenue days./liliEnsure rental incentives or allowances remain within budgeted guidelines and are used judiciously./liliConduct weekly hot-lead review meetings with the Executive Director and VP Sales/Regional Sales Director to assess progress and adjust strategies./liliFacilitate a smooth and timely transition from sales to operations to minimize move-in fall-through and cancellations./liliPartner with operations to ensure leases, move-in documentation, and resident records are completed accurately and transferred efficiently./liliWork collaboratively with department directors to reinforce the shared responsibility of sales and service excellence./li/ulpRequirements:/pulliMinimum of an associates degree in healthcare administration, business management, marketing, and/or public relations preferred./liliMinimum of three (3) years health care marketing experience is preferred./li/ulpAdditional Requirements:/pulliMust meet all state health requirements./liliMust pass background screen (including criminal, MVR, etc.)/liliCurrent Drivers license with the ability to travel, as the job requires./liliMaintain flexible work schedule to be available to work evenings and weekends if necessary./li/ulh3Why Join Our Sales Team/h3pCompetitive Salary: Compensation reflective of your expertise and dedication. The pay range listed for this position represents the annual wage the organization reasonably and in good faith expects to pay at this time. Final compensation will reflect your expertise, experience, and dedication./ppFlexible Work Schedule: A work schedule that accommodates your personal commitments./ppPaid Leave: Enjoy generous allocations for holidays, vacation, and personal days, ensuring you have time to recharge./ppHealth and Wellness Plans: Access comprehensive health insurance plans for you and your dependents, promoting overall well-being./ppRetirement Savings: Participate in a 401(k) plan with a company match to build financial security for the future./ppProfessional Development: Continuous learning and advancement opportunities to enhance your skills and career trajectory./p/div