JPMorgan Chase & Co.
Payments-Digital Channels & Connectivity-Product Delivery Manager-Vice President
JPMorgan Chase & Co., Chicago, Illinois, United States, 60290
Overview
Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
As a Product Delivery Manager in newly created Regulatory Transformation team, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.
Job responsibilities
Serve as the central coordination point across all pillars-the operational backbone and execution enabler
Enables successful execution of the Hybrid address mandate by supporting delivery teams with structure, organization, and operational discipline
Owns the creation and maintenance of polished, executive-level materials, including steering the committee decks, leadership updates and read-ahead
Maintains high quality confluence pages and centralized repositories to ensure a single source of truth
Establishes and continuously improves PMO standard, templates, digital footprints across the regulatory transformation portfolio
Supports leadership in shaping and operationalizing the Newly created Regulatory Transformation Operating Model
Leverages AI and automation tools to accelerate deck creation, meeting summarizes, reporting, and content maintenance
Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
Required qualifications, capabilities, and skills
5+ years of experience or equivalent expertise in product delivery or a relevant domain area
Ability to produce executive ready presentations and written materials
strong
experience working across technology, product, ops, COS organization, and other key stakeholders
Exceptional organizational skills and attentions to detail
Influence without authority
Creative problem solving and continuous improvement mindset
Demonstrated ability to execute operational management and change readiness activities
Strong understanding of delivery and a proven track record of implementing continuous improvement processes
Experience in product or platform-wide release management, in addition to deployment processes and strategies
Preferred qualifications, capabilities, and skills
Comfort operating in high visibility, senior stakeholder environments
Proficient knowledge of the product development life cycle, design, and data analytics
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As a Product Delivery Manager in newly created Regulatory Transformation team, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.
Job responsibilities
Serve as the central coordination point across all pillars-the operational backbone and execution enabler
Enables successful execution of the Hybrid address mandate by supporting delivery teams with structure, organization, and operational discipline
Owns the creation and maintenance of polished, executive-level materials, including steering the committee decks, leadership updates and read-ahead
Maintains high quality confluence pages and centralized repositories to ensure a single source of truth
Establishes and continuously improves PMO standard, templates, digital footprints across the regulatory transformation portfolio
Supports leadership in shaping and operationalizing the Newly created Regulatory Transformation Operating Model
Leverages AI and automation tools to accelerate deck creation, meeting summarizes, reporting, and content maintenance
Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
Required qualifications, capabilities, and skills
5+ years of experience or equivalent expertise in product delivery or a relevant domain area
Ability to produce executive ready presentations and written materials
strong
experience working across technology, product, ops, COS organization, and other key stakeholders
Exceptional organizational skills and attentions to detail
Influence without authority
Creative problem solving and continuous improvement mindset
Demonstrated ability to execute operational management and change readiness activities
Strong understanding of delivery and a proven track record of implementing continuous improvement processes
Experience in product or platform-wide release management, in addition to deployment processes and strategies
Preferred qualifications, capabilities, and skills
Comfort operating in high visibility, senior stakeholder environments
Proficient knowledge of the product development life cycle, design, and data analytics
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