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JPMorgan Chase & Co.

Payments-Digital Channels & Connectivity-Product Delivery Manager-Vice President

JPMorgan Chase & Co., Chicago, Illinois, United States, 60290

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Overview Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in newly created Regulatory Transformation team, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

Job responsibilities

Serve as the central coordination point across all pillars-the operational backbone and execution enabler

Enables successful execution of the Hybrid address mandate by supporting delivery teams with structure, organization, and operational discipline

Owns the creation and maintenance of polished, executive-level materials, including steering the committee decks, leadership updates and read-ahead

Maintains high quality confluence pages and centralized repositories to ensure a single source of truth

Establishes and continuously improves PMO standard, templates, digital footprints across the regulatory transformation portfolio

Supports leadership in shaping and operationalizing the Newly created Regulatory Transformation Operating Model

Leverages AI and automation tools to accelerate deck creation, meeting summarizes, reporting, and content maintenance

Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination

Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements

Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners

Required qualifications, capabilities, and skills

5+ years of experience or equivalent expertise in product delivery or a relevant domain area

Ability to produce executive ready presentations and written materials

strong

experience working across technology, product, ops, COS organization, and other key stakeholders

Exceptional organizational skills and attentions to detail

Influence without authority

Creative problem solving and continuous improvement mindset

Demonstrated ability to execute operational management and change readiness activities

Strong understanding of delivery and a proven track record of implementing continuous improvement processes

Experience in product or platform-wide release management, in addition to deployment processes and strategies

Preferred qualifications, capabilities, and skills

Comfort operating in high visibility, senior stakeholder environments

Proficient knowledge of the product development life cycle, design, and data analytics

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