Payments-Digital Channels & Connectivity-Product Delivery Manager-Vice President

Overview

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in newly created Regulatory Transformation team, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

Job responsibilities

• Serve as the central coordination point across all pillars-the operational backbone and execution enabler
• Enables successful execution of the Hybrid address mandate by supporting delivery teams with structure, organization, and operational discipline
• Owns the creation and maintenance of polished, executive-level materials, including steering the committee decks, leadership updates and read-ahead
• Maintains high quality confluence pages and centralized repositories to ensure a single source of truth
• Establishes and continuously improves PMO standard, templates, digital footprints across the regulatory transformation portfolio
• Supports leadership in shaping and operationalizing the Newly created Regulatory Transformation Operating Model
• Leverages AI and automation tools to accelerate deck creation, meeting summarizes, reporting, and content maintenance
• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
• Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
• Ability to produce executive ready presentations and written materials
• strong experience working across technology, product, ops, COS organization, and other key stakeholders
• Exceptional organizational skills and attentions to detail
• Influence without authority
• Creative problem solving and continuous improvement mindset
• Demonstrated ability to execute operational management and change readiness activities
• Strong understanding of delivery and a proven track record of implementing continuous improvement processes
• Experience in product or platform-wide release management, in addition to deployment processes and strategies

Preferred qualifications, capabilities, and skills

• Comfort operating in high visibility, senior stakeholder environments
• Proficient knowledge of the product development life cycle, design, and data analytics

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