Novellus Inc is hiring: Community Relations Manager in Spring

divh2Community Relations Manager/h2pNovellus Living is dedicated to providing affordable and high-quality senior living options. We focus on transparency, ease of process, and superior care, catering to the growing middle market of seniors needing assisted living and memory care. Our award-winning services ensure dignity and hope for seniors and their families, aiming to make the best senior living attainable for all. Join us in redefining the future of senior living communities with a commitment to excellence and affordability./ppThe Community Relations Manager will oversee the day-to-day Sales Marketing functions of one of our Spring, TX Assisted Living communities. The responsibilities of the role will be customer facing, and will include achieving company directed sales and occupancy goals as well as establishing strong professional relationships in the market to promote occupancy growth./ppBase pay: $30- $36/ hr DOE plus monthly bonus incentive potential./ppWhat youll do:/pulliResponsible for growing and maintaining high occupancy, and meeting or exceeding assigned occupancy goals as determined by the organization./liliDevelop an understanding of industry and community products and services and become a market resource on senior housing./liliResearching and maintain on-going knowledge of current market and competitors including rates, special services, incentives and points of difference./liliResponsible for taking inquiry calls from professionals and prospective residents as well as providing tours and securing move-ins./liliMeet or exceed sales standards as determined by Regional VP of Sales, including follow-up calls, professional outreach, events, move-ins, etc./liliManage monthly or quarterly sales and marketing plans as directed by senior leadership./liliUtilize companys CRM program on a daily basis to manage day to day sales tasks, understand customer referral patterns, conversion rates and effectively utilize data to improve sales and develop sales and marketing plans./liliEnsure that responses to inquiries are handled properly, timely and with appropriate follow-up./liliAlert appropriate community staff of projected move-ins, move-outs and apartment changes by chairing daily stand-up meetings to discuss forthcoming changes./liliMaintain a working knowledge of federal and state regulations regarding acuity levels and licensure requirements./liliDevelop and implement special events and presentations targeted at community education, establishing and maintaining status for the facility as the expert on assisted living./liliAssist Executive Director with excellent customer service to internal and external customers./liliFollow and communicate company policies and procedures./liliThis job description provides a framework for the job, other duties may be assigned as necessary./li/ulpRequirements Qualifications:/pulliValid Drivers License/liliMinimum of 3 years relevant experience, sales leadership experience preferred./liliStrong critical thinking and problem solving/liliTechnically savvy/liliStrong customer service skills/liliExcellent interpersonal skills with the ability to work well with a variety of personalities and under pressure./li/ulpThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit, stand, walk, use hands and fingers, handle or feel, reach with hands and arms. This position requires the ability to lift up to 25 pounds./p/div