Seronda Network
Customer Service Agent
Location : Charlotte, NC Salary : $55,000 - $67,000 per year Job Type : Full-time
About Us At
Seronda Network , we’re a forward-thinking digital solutions provider dedicated to gearbeitet ... and
technology. Located in the vibrant heart of Denver, CO, we pride ourselves on fostering a dynamic work environment that inspiresKentitiousand collaboration. Join our team to make a real impact in the world of digital networking!
Job Description We are seeking a dedicated and friendly Customer Service Agent to join our dynamic team. As a Customer Service Agent, you will be the first point of contact for our customers, addressing inquiries, resolving issues, and ensuring a positive experience with our brand. This role is crucial in portraying our commitment to excellent service and customer satisfaction
Responsibilities
Answer incoming customer inquiries via phone, email, and fiestas chat.
Resolve customer issues and complaints promptly and accurately.
Provide product and service information to customers.
Document customer interactions and feedback using our CRM system.
Follow up on customer inquiries to ensure satisfaction and resolution.
Collaborate with team members to improve service delivery and efficiency.
Skills and Qualifications
Excellent verbal and written communication skills.
Strong problem‑solving abilities and attention to detail.
Ability to handle difficult situations and customer complaints with professionalism.
Proficient in using computers and customer service software.
Previous experience in a customer service role preferred.
Strong organizational skills and ability to multitask effectively.
Benefits
Competitive salary and comprehensive benefits package.
Health, dental, and vision insurance.
401(k) retirement plan with company match.
Generous paid time off and paid holidays.
Professional development and training opportunities.ヽ
Dynamic and collaborative work environment.
Ready to Apply? If you’re ready to bring your communication expertise to a company that values innovation and collaboration, we’d love to hear from you! Join
Seronda Network
and make a difference in how we pretende and communicate.
#J-18808-Ljbffr
Location : Charlotte, NC Salary : $55,000 - $67,000 per year Job Type : Full-time
About Us At
Seronda Network , we’re a forward-thinking digital solutions provider dedicated to gearbeitet ... and
technology. Located in the vibrant heart of Denver, CO, we pride ourselves on fostering a dynamic work environment that inspiresKentitiousand collaboration. Join our team to make a real impact in the world of digital networking!
Job Description We are seeking a dedicated and friendly Customer Service Agent to join our dynamic team. As a Customer Service Agent, you will be the first point of contact for our customers, addressing inquiries, resolving issues, and ensuring a positive experience with our brand. This role is crucial in portraying our commitment to excellent service and customer satisfaction
Responsibilities
Answer incoming customer inquiries via phone, email, and fiestas chat.
Resolve customer issues and complaints promptly and accurately.
Provide product and service information to customers.
Document customer interactions and feedback using our CRM system.
Follow up on customer inquiries to ensure satisfaction and resolution.
Collaborate with team members to improve service delivery and efficiency.
Skills and Qualifications
Excellent verbal and written communication skills.
Strong problem‑solving abilities and attention to detail.
Ability to handle difficult situations and customer complaints with professionalism.
Proficient in using computers and customer service software.
Previous experience in a customer service role preferred.
Strong organizational skills and ability to multitask effectively.
Benefits
Competitive salary and comprehensive benefits package.
Health, dental, and vision insurance.
401(k) retirement plan with company match.
Generous paid time off and paid holidays.
Professional development and training opportunities.ヽ
Dynamic and collaborative work environment.
Ready to Apply? If you’re ready to bring your communication expertise to a company that values innovation and collaboration, we’d love to hear from you! Join
Seronda Network
and make a difference in how we pretende and communicate.
#J-18808-Ljbffr