Primary Duties
Handle shipments and ensure profitability
Establish task priorities, scheduling and tracking work assignments
Coordinate shipping details with origin agent
Track and trace incoming shipments with airlines, steam ship lines and other NVOCC carriers and ensure customers are informed of each milestone
Billing on time, zero demurrage mindset, detention, exam fees, etc.
Work directly with carriers to coordinate and follow up incoming shipments
Negotiate pricing with Ocean/Agent/Ground Carrier/Steamship/Airlines
Provide effective and accurate instructions to transportation carriers according to company's shipping guidelines
Convert and verify shipment weight and volume
Calculate rates and price conversions; profit and loss analysis
Maintain communication with customers, carriers and vendors
Coordinate pick-ups and invoice files
Assist customers with question complaints, requests, tracking and tracing
Process, arrange and coordinate cargo bookings with customer and overseas agents
Handles accounting processes accurately and in a timely manner.
Open files in Cargowise system generating invoice to the brokerage team or outside broker
Other Duties
As required and assigned
Minimum Requirements
Experience
Minimum 3 years experience in importation of goods or an equivalent combination of both education and experience.
Knowledge of Government Agency requirements
Knowledge of the movement of freight via air and/or ocean
PC literate with experience with Microsoft Outlook, Work, Access and Excel
Essential Skills
Ability to read and interpret documents
Excellent verbal and written communication skills required
Ability to multi task
Mathematical skills essential to ensure accuracy in pricing
Environment
While performing the duties of this job, the employee frequently is required to sit, reach with hands and arms, and talk. The employee is regularly required to use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 15 pounds. The employee is regularly exposed to ambient lighting and temperate climate conditions.
Disclaimer
1. The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
2. Job Duties as documented in this job description are considered “Essential Functions” and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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