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Border States

CRM & Sales Enablement Administrator

Border States, Fargo, North Dakota, us, 58126

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Job Summary Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work. This position will be located in:

Fargo, ND

Application Deadline:

Posted Until Filled

Please note that the position may be filled before or after the listed application deadline. Applications will only be accepted while the posting remains active.

Responsibilities Essential Functions Salesforce Administration

Serves as a liaison to sales leadership, marketing, and other stakeholders for CRM-related issues, enhancements, integrations (e.g., ERP, marketing automation).

Creates and maintains dashboards, key performance indicators (KPIs), and reports for sales, pipeline, forecasting, opportunity management, and enablement impact.

Configures, maintains, and enhances the CRM system (Salesforce) including security roles, data models, page layouts, automation, dashboards, and reports to support evolving business processes.

Partners with IT Applications and Integration teams to maintain ERP, marketing, and data integrations.

Supports release management activities, regression testing, and environment migrations.

Maintains system documentation, configuration logs, and change control records in accordance with IT governance standards.

Sales Enablement Technology Support

Administers and supports the rebate management platform, including data uploads, accrual tracking, and partner integrations.

Supports quoting tools and compensation systems to ensure data accuracy, proper integration with Salesforce, and timely updates.

Collaborates with vendors and internal teams to resolve issues, coordinate updates, and validate enhancements.

Monitors system performance, data synchronization, and user access across Sales Enablement technologies.

Co-develops training materials with business partners and deliver user enablement sessions for Sales, Pricing, and Category teams.

Identifies opportunities to streamline processes and integrate data across the broader Sales Enablement toolset.

Non-essential Functions

May participate in cross-functional projects outside of sales enablement.

May assist in training sessions for end-users or new hires to improve technology adoption.

Performs other duties as assigned by supervisor or designate.

Qualifications

Bachelor's degree in business administration, information systems, or related field or equivalent work experience required. MBA or equivalent experience preferred.

3+ years of experience in CRM administration/sales enablement, preferably in a distribution or manufacturing environment.

Salesforce Certified Platform Administrator required.

Salesforce implementation experience and management experience required.

Experience with ERP (SAP or similar) systems and integration with CRM (Salesforce) preferred.

Familiarity with automation and analytics tools such as Power Automate, Power BI, or Tableau preferred.

Knowledge of data governance and compliance standards preferred.

Skills and Abilities

Excellent communication, training, and project management skills.

Strong analytical skills and experience with Power Bi are highly desired.

Ability to manage multiple priorities and deliver high-quality work in a dynamic environment.

Strategic thinker with the ability to connect business goals to technology solutions.

Demonstrated ability to guide and mentor others in system design and process improvement.

Able to clearly translate complex requirements into actionable plans.

Self-starter with the ability to work independently and in a team environment.

Strong analytical and problem-solving skills with attention to detail.

Physical Requirements Frequency at which you would carry/lift in a typical day: Occasionally 0 - 33% Frequently 34 - 66% Continuously 67 - 100%

Lift from Waist:

10 to 25 lbs. - Not at all

26 to 50 lbs. - Not at all

51 to 75 lbs. - Not at all

75 to 100 lbs. - Not at all

100+ lbs. - Not at all

Lift from Floor:

10 to 25 lbs. - Frequently

26 to 50 lbs. - Occasionally

51 to 75 lbs. - Not at all

75 to 100 lbs. - Not at all

100+ lbs. - Not at all

Carried for Distance:

10 to 25 lbs. - Not at all

26 to 50 lbs. - Not at all

51 to 75 lbs. - Not at all

75 to 100 lbs. - Not at all

100+ lbs. - Not at all

Physical Activity

Sitting

-

Continuously

Standing

-

Frequently

Walking

-

Frequently

Bending/stooping

-

Occasionally

Crawling

-

Not at all

Climbing/Walking Stairs

-

Frequently

Reaching

-

Frequently

Crouching/squatting

-

Occasionally

Kneeling

-

Occasionally

Balancing

-

Occasionally

Repetitive motion

-

Continuously

Pivoting

-

Occasionally

Pushing/Pulling

-

Occasionally

Grasping

-

Continuously

Fingering

-

Continuously

Talking

-

Frequently

Driving

-

Occasionally

Desk work

-

Continuously

Use of a computer

-

Continuously

Use of a telephone

-

Frequently

Hearing

-

Continuously

Exposure

-

Not at all

Travel

-

Occasionally

Additional Information This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer's discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.

Benefits

Health, Dental and Vision Benefits

Accident, Critical Illness, Hospital Indemnity

FSA & HSA

Employee Stock Ownership Plan (ESOP)

Disability Benefits

401(k) Retirement Plan

Life Insurance

Employee Assistance Program

Paid Holidays

Paid Volunteer Time

Personal Leave time and more!

Border States provides bonuses to their employee-owners upon the achievement of branch and company goals.

Equal Opportunity For All It's not just the law. It's something we've believed in since our founding. We value the diversity of all of our employee-owners and will always be an equal opportunity employer.

Drug Free/Smoke Free workplace Employment may be contingent on the offered candidate successfully passing one or more of the following pre-employment screenings:

Criminal background check (required for all positions)

Motor Vehicle Record (MVR) check (required for positions involving driving)

Drug testing

The MVR check and drug testing vary by role and will be communicated to the offered candidate during the onboarding process and as applicable.

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