Gozney
SALES OPERATIONS SPECIALIST – ENGLISH SPEAKER
Location:
Remote / Germany About Us
At Gozney, we're on a mission to change the way the world cooks outdoors. Since 2010, Gozney has made cooking with fire easy by pioneering next-level pizza ovens. Harnessing knowledge from our origins in commercial ovens, Gozney’s multi-award‑winning outdoor pizza ovens are beautiful, high‑performing, durable tools designed for chefs and made intuitive for beginners, so anyone can make, create, cook, connect, discover, and grow. We are creators of new experiences, and we’re seeking motivated individuals excited to join our expanding team and embark on an incredible journey. We are passionate, innovative, bold, and relentless. All while having a ton of fun. Whether you're excited about pizza, outstanding products, food culture, lifestyle, the outdoors, or thrill‑seeking – or if you're simply looking for a company that values you– apply today. Summary
The Sales Operations Specialist will deliver outstanding supply chain performance across all aspects of planning and execution, supporting our German customers in one of our fastest growing territories. The role will be remote based in Germany and you will be part of our team of Sales Operations Specialists that support the EMEA region. Responsibilities
Deliver and provide best in class processes to support retail customers Establish solid relationships with retail customer buying and planning teams Provide insight to customers through CPFR relationships, inventory and sell through analysis and reporting, purchase order management, and managing the customer returns process Manage end to end Order Management processes including:
Order entry and scheduling through EDI or manual order management Order processing and fulfilment with global 3PL warehouses and/or factories, ensuring any customer specific shipping and routing requirements are met Selection of the most cost effective shipping method and carrier to meet customer expectations Advance ship notifications
Invoice processing for all retail orders Support sales team in securing and maintaining customers and manage account & item set up processes Establish performance measurement systems Other duties as needed Qualifications
Must be fluent German and English speaker Awesome communication and written skills in both English and German Happy and used to working remotely Committed to exceptional customer satisfaction Able to plan ahead and deal with unexpected business and market changes Can multitask in a fast paced environment Knowledge of retail compliance Exceptional analytical, problem solving, and organizational skills with strong attention to detail Strong interpersonal skills and ability to build customer and vendor relationships Background in Excel, including formulas, pivot tables, and Power Query Can work individually and in teams Reliable, consistent, and dedicated Working knowledge of routing guide requirements and specifications 1 to 2 years of sales operations and/or supply chain planning experience Bachelor’s Degree in Business Administration, Logistics, Supply Chain, or related field Experience with global retail and distribution accounts Benefits
Competitive salary, bonus scheme, pension, benefits, and pizza Flexible ‘unlimited’ time off Enhanced parental leave Full training, inclusive working environment and fun team events Free Roccbox and Friends and Family discount on Gozney products Diversity and Inclusion Commitment:
Gozney is an equal opportunity employer that values diversity and inclusion. We embrace individuals of varied nationalities, backgrounds, experiences, abilities, and perspectives. Our ongoing commitment is to foster an inclusive and supportive workplace, enabling you to do the best work of your career. Please apply with your resume in English. Seniority level:
Associate Employment type:
Full‑time Job function:
Supply Chain, Distribution, and Customer Service Industries:
Retail, Manufacturing, Retail Luxury Goods and Jewelry
#J-18808-Ljbffr
Location:
Remote / Germany About Us
At Gozney, we're on a mission to change the way the world cooks outdoors. Since 2010, Gozney has made cooking with fire easy by pioneering next-level pizza ovens. Harnessing knowledge from our origins in commercial ovens, Gozney’s multi-award‑winning outdoor pizza ovens are beautiful, high‑performing, durable tools designed for chefs and made intuitive for beginners, so anyone can make, create, cook, connect, discover, and grow. We are creators of new experiences, and we’re seeking motivated individuals excited to join our expanding team and embark on an incredible journey. We are passionate, innovative, bold, and relentless. All while having a ton of fun. Whether you're excited about pizza, outstanding products, food culture, lifestyle, the outdoors, or thrill‑seeking – or if you're simply looking for a company that values you– apply today. Summary
The Sales Operations Specialist will deliver outstanding supply chain performance across all aspects of planning and execution, supporting our German customers in one of our fastest growing territories. The role will be remote based in Germany and you will be part of our team of Sales Operations Specialists that support the EMEA region. Responsibilities
Deliver and provide best in class processes to support retail customers Establish solid relationships with retail customer buying and planning teams Provide insight to customers through CPFR relationships, inventory and sell through analysis and reporting, purchase order management, and managing the customer returns process Manage end to end Order Management processes including:
Order entry and scheduling through EDI or manual order management Order processing and fulfilment with global 3PL warehouses and/or factories, ensuring any customer specific shipping and routing requirements are met Selection of the most cost effective shipping method and carrier to meet customer expectations Advance ship notifications
Invoice processing for all retail orders Support sales team in securing and maintaining customers and manage account & item set up processes Establish performance measurement systems Other duties as needed Qualifications
Must be fluent German and English speaker Awesome communication and written skills in both English and German Happy and used to working remotely Committed to exceptional customer satisfaction Able to plan ahead and deal with unexpected business and market changes Can multitask in a fast paced environment Knowledge of retail compliance Exceptional analytical, problem solving, and organizational skills with strong attention to detail Strong interpersonal skills and ability to build customer and vendor relationships Background in Excel, including formulas, pivot tables, and Power Query Can work individually and in teams Reliable, consistent, and dedicated Working knowledge of routing guide requirements and specifications 1 to 2 years of sales operations and/or supply chain planning experience Bachelor’s Degree in Business Administration, Logistics, Supply Chain, or related field Experience with global retail and distribution accounts Benefits
Competitive salary, bonus scheme, pension, benefits, and pizza Flexible ‘unlimited’ time off Enhanced parental leave Full training, inclusive working environment and fun team events Free Roccbox and Friends and Family discount on Gozney products Diversity and Inclusion Commitment:
Gozney is an equal opportunity employer that values diversity and inclusion. We embrace individuals of varied nationalities, backgrounds, experiences, abilities, and perspectives. Our ongoing commitment is to foster an inclusive and supportive workplace, enabling you to do the best work of your career. Please apply with your resume in English. Seniority level:
Associate Employment type:
Full‑time Job function:
Supply Chain, Distribution, and Customer Service Industries:
Retail, Manufacturing, Retail Luxury Goods and Jewelry
#J-18808-Ljbffr