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Concentrix

Customer Service Rep – Automotive (Remote)

Concentrix, Wyoming, Ohio, United States

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Employer Industry: Customer Service and Support in the Automotive Sector

Why consider this job opportunity:

Salary up to $18/hr.

Paid training and performance-based incentives

Opportunities for career advancement and personal development within a supportive environment

Work-from-home convenience with a distraction-free work environment

Comprehensive benefits including medical, dental, vision insurance, and a 401(k) retirement plan

DailyPay enrollment option to access pay early when needed

What to Expect (Job Responsibilities):

Provide inbound customer support using a call flow guide

Help customers resolve basic technical issues

Track, document, and retrieve information in databases

Offer additional products and/or services

Deliver expert customer experiences with a positive attitude

What is Required (Qualifications):

Minimum of 6 months of customer service experience

High school diploma or GED

Open availability for scheduling

Strong computer navigation skills and proficiency in fast-paced multi-tasking

Must reside in the United States and have a valid U.S. address for residence

How to Stand Out (Preferred Qualifications):

Eagerness to learn new technologies

A desktop or laptop for completing PC and internet testing

High-speed internet connection without wireless/hotspots or satellite

#CustomerService #RemoteWork #CareerGrowth #AutomotiveIndustry #InclusiveCulture

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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