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Concentrix

Customer Service Rep – Financial (Remote)

Concentrix, Salt Lake City, Utah, United States

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Employer Industry: Customer Service and Financial Services

Why consider this job opportunity:

Salary range of $15-$17 per hour

DailyPay enrollment option to access pay early

Comprehensive benefits including medical, dental, and vision insurance

Paid training and performance-based incentives

Opportunities for career growth with 80% of leaders promoted from within

Work-from-home convenience with a supportive and inclusive culture

What to Expect (Job Responsibilities):

Provide inbound customer support using a call flow guide

Help customers resolve basic technical issues

Track, document, and retrieve information in databases

Offer additional products and/or services

Deliver expert customer experiences with a positive attitude

What is Required (Qualifications):

Minimum of 6 months of customer service experience

High school diploma or GED

Open availability for scheduling

Strong computer navigation skills and PC knowledge

A desktop or laptop for testing purposes, along with high-speed internet

How to Stand Out (Preferred Qualifications):

Eagerness to learn new technologies

Proficiency in fast-paced multi-tasking

Experience working in a remote environment

#CustomerService #RemoteWork #CareerGrowth #FinancialServices #InclusiveCulture

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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