Concentrix
Customer Service Rep – Financial (Remote)
Concentrix, Virginia, Minnesota, United States, 55792
Employer Industry: Customer Service and Financial Services
Why consider this job opportunity
Salary up to $17/hr. Opportunity for career advancement and growth within the organization Work-from-home convenience Paid training and performance-based incentives Comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off Supportive and inclusive company culture with networking opportunities and employee resource groups What to Expect (Job Responsibilities)
Provide inbound customer support using a call flow guide Help customers resolve basic technical issues Track, document, and retrieve information in databases Offer additional products and/or services Deliver expert customer experiences with a smile What is Required (Qualifications)
6+ months of customer service experience Open availability A high school diploma or GED Strong computer navigation skills and PC knowledge Must reside in the United States and have a valid U.S. address for residence How to Stand Out (Preferred Qualifications)
Eagerness to learn new technologies Proficiency in fast-paced multi-tasking A quiet, distraction-free environment to work from in your home A desktop or laptop to complete PC and internet testing #CustomerService #RemoteWork #CareerGrowth #InclusiveCulture #FinancialServices "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
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Salary up to $17/hr. Opportunity for career advancement and growth within the organization Work-from-home convenience Paid training and performance-based incentives Comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off Supportive and inclusive company culture with networking opportunities and employee resource groups What to Expect (Job Responsibilities)
Provide inbound customer support using a call flow guide Help customers resolve basic technical issues Track, document, and retrieve information in databases Offer additional products and/or services Deliver expert customer experiences with a smile What is Required (Qualifications)
6+ months of customer service experience Open availability A high school diploma or GED Strong computer navigation skills and PC knowledge Must reside in the United States and have a valid U.S. address for residence How to Stand Out (Preferred Qualifications)
Eagerness to learn new technologies Proficiency in fast-paced multi-tasking A quiet, distraction-free environment to work from in your home A desktop or laptop to complete PC and internet testing #CustomerService #RemoteWork #CareerGrowth #InclusiveCulture #FinancialServices "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
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