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Concentrix

Customer Service Rep – Financial (Remote)

Concentrix, Vermont, Wisconsin, United States

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Why consider this job opportunity:

Salary up to \$17/hr

DailyPay enrollment option to access pay early

Comprehensive benefits including medical, dental, and vision insurance

Opportunities for career advancement with 80% of managers promoted from within

Work‑from‑home convenience with a supportive remote work culture

Engaging company events and networking opportunities promoting diversity and inclusion

What to Expect (Job Responsibilities):

Provide inbound customer support using a call flow guide

Assist customers in resolving basic technical issues

Track, document, and retrieve information in databases

Offer additional products and/or services to customers

Deliver exceptional customer experiences with a positive attitude

What is Required (Qualifications):

Minimum of 6 months of customer service experience

Open availability for scheduling

High school diploma or GED

Ability to work in a quiet, distraction‑free environment at home

Strong computer navigation skills and familiarity with PC usage

How to Stand Out (Preferred Qualifications):

Experience with fast‑paced multi‑tasking

Eagerness to learn new technologies

Access to a desktop or laptop for PC and internet testing

#CustomerService #RemoteWork #CareerGrowth #DiversityAndInclusion #WorkFromHome

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