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Concentrix

Customer Service Rep – Financial (Remote)

Concentrix, Jackson, Mississippi, United States

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Employer Industry: Customer Service and Financial Services

Why consider this job opportunity:

Salary up to $17/hr

DailyPay enrollment option to access pay early

Comprehensive benefits including medical, dental, and vision insurance

Paid training and performance-based incentives

Opportunities for career growth and personal development with mentorship programs

Work-from-home convenience with a supportive and inclusive company culture

What to Expect (Job Responsibilities):

Provide inbound customer support using a call flow guide

Help customers resolve basic technical issues

Track, document, and retrieve information in databases

Offer additional products and/or services

Deliver expert customer experiences with a positive attitude

What is Required (Qualifications):

6+ months of customer service experience

Open availability

A high school diploma or GED

A quiet, distraction-free environment to work from at home

Strong computer navigation skills and PC knowledge

How to Stand Out (Preferred Qualifications):

Eagerness to learn new technologies

Proficiency in fast-paced multi-tasking

A desktop or laptop to complete PC and internet testing

High-speed internet (no wireless/hotspots or satellite) and a smartphone

Additional Information #CustomerService #RemoteWork #CareerGrowth #InclusiveCulture #FinancialServices

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.

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