Concentrix
Employer Industry
Customer Service Solutions
Why consider this job opportunity
Salary up to $17/hr.
Paid training and performance-based incentives
Work-from-home convenience with a flexible schedule
Comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off
Opportunities for career advancement with 80% of managers promoted from within
Inclusive company culture with networking opportunities and support for diversity, equity, and inclusion
What to Expect (Job Responsibilities)
Provide inbound customer support using a call flow guide
Help customers resolve basic technical issues
Track, document, and retrieve information in databases
Offer additional products and/or services
Deliver expert customer experiences with a smile
What is Required (Qualifications)
6+ months of customer service experience
Open availability
A high school diploma or GED
A quiet, distraction-free environment to work from in your home
Strong computer navigation skills and PC knowledge
How to Stand Out (Preferred Qualifications)
Eagerness to learn new technologies
Proficiency in fast-paced multi-tasking
A desktop or laptop to complete PC and internet testing
High-speed internet (no wireless/hotspots or satellite) and a smartphone
#CustomerService #RemoteWork #CareerGrowth #InclusiveCulture #WorkFromHome
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr
Why consider this job opportunity
Salary up to $17/hr.
Paid training and performance-based incentives
Work-from-home convenience with a flexible schedule
Comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off
Opportunities for career advancement with 80% of managers promoted from within
Inclusive company culture with networking opportunities and support for diversity, equity, and inclusion
What to Expect (Job Responsibilities)
Provide inbound customer support using a call flow guide
Help customers resolve basic technical issues
Track, document, and retrieve information in databases
Offer additional products and/or services
Deliver expert customer experiences with a smile
What is Required (Qualifications)
6+ months of customer service experience
Open availability
A high school diploma or GED
A quiet, distraction-free environment to work from in your home
Strong computer navigation skills and PC knowledge
How to Stand Out (Preferred Qualifications)
Eagerness to learn new technologies
Proficiency in fast-paced multi-tasking
A desktop or laptop to complete PC and internet testing
High-speed internet (no wireless/hotspots or satellite) and a smartphone
#CustomerService #RemoteWork #CareerGrowth #InclusiveCulture #WorkFromHome
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr