Concentrix
Employer Industry: Customer Service Outsourcing
Why consider this job opportunity:
Salary range of $15-$17/hr, with daily pay enrollment option for early access to earnings
Comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off
Paid training and performance-based incentives available
Opportunities for career advancement with 80% of management promoted from within
Supportive work-from-home environment with a focus on employee well-being and personal development
Participation in diverse company initiatives and networking groups
What to Expect (Job Responsibilities):
Provide inbound customer support using a call flow guide
Help customers resolve basic technical issues
Track, document, and retrieve information in databases
Offer additional products and/or services
Deliver expert customer experiences with a positive attitude
What is Required (Qualifications):
Minimum of 6 months of customer service experience
Open availability for flexible scheduling
High school diploma or GED
Ability to work from a quiet, distraction‑free environment at home
Strong computer navigation skills and knowledge of PCs
How to Stand Out (Preferred Qualifications):
Eagerness to learn new technologies
Proficiency in fast‑paced multi‑tasking
Access to a desktop or laptop computer for testing purposes
High‑speed internet connection (no wireless/hotspots or satellite)
#CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits #DiversityAndInclusion
"We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer."
#J-18808-Ljbffr
Why consider this job opportunity:
Salary range of $15-$17/hr, with daily pay enrollment option for early access to earnings
Comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off
Paid training and performance-based incentives available
Opportunities for career advancement with 80% of management promoted from within
Supportive work-from-home environment with a focus on employee well-being and personal development
Participation in diverse company initiatives and networking groups
What to Expect (Job Responsibilities):
Provide inbound customer support using a call flow guide
Help customers resolve basic technical issues
Track, document, and retrieve information in databases
Offer additional products and/or services
Deliver expert customer experiences with a positive attitude
What is Required (Qualifications):
Minimum of 6 months of customer service experience
Open availability for flexible scheduling
High school diploma or GED
Ability to work from a quiet, distraction‑free environment at home
Strong computer navigation skills and knowledge of PCs
How to Stand Out (Preferred Qualifications):
Eagerness to learn new technologies
Proficiency in fast‑paced multi‑tasking
Access to a desktop or laptop computer for testing purposes
High‑speed internet connection (no wireless/hotspots or satellite)
#CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits #DiversityAndInclusion
"We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer."
#J-18808-Ljbffr