Veterans Staffing
Onsite Medical Customer Service Career Opportunity
Join a well-respected organization in the healthcare industry and make an impact by providing exceptional customer service in a call center environment. This is a long-term, permanent opportunity with room for growth and excellent benefits. Job Description
Handle inbound calls and occasional follow-up calls. Respond to inquiries regarding prior authorizations, general questions, and confidential information. Provide excellent customer service with strong attention to detail and accurate data entry. Manage 50100 calls per day, depending on complexity. Use multiple systems to track information and update customer communications. Performance measured on Quality and Accuracy. Requirements
Experience: Minimum 1 year of call center experience within the last 23 years (healthcare experience not required). Typing Speed: At least 30 WPM. Skills: Strong computer knowledge and ability to navigate multiple systems. Location
Plymouth, MI 48170 Key Details
Cut-off Date for Offers: January 16, 2026 Start Date: February 9, 2026 Contract Duration: 6 months Contract-to-Hire Compliance
Drug Test: 5-panel BG Check: 7-year history (includes DOJ sex offender, OIG & FACIS healthcare searches) Benefits
First 6 months: Benefits through TEKsystems (Health, Dental, Vision, 401k, and more). After conversion: Full benefits package from the organization. Schedule
Must be available 7 days a week from 5 AM
10 PM. 40 hours/week with a set schedule assigned within those hours. Shift bids available (preferences considered but not guaranteed). Job Type & Location
This is a Contract to Hire position based out of Romulus, MI. Pay and Benefits
The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type
This is a fully onsite position in Romulus, MI. Application Deadline
This position is anticipated to close on Jan 23, 2026. About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Join a well-respected organization in the healthcare industry and make an impact by providing exceptional customer service in a call center environment. This is a long-term, permanent opportunity with room for growth and excellent benefits. Job Description
Handle inbound calls and occasional follow-up calls. Respond to inquiries regarding prior authorizations, general questions, and confidential information. Provide excellent customer service with strong attention to detail and accurate data entry. Manage 50100 calls per day, depending on complexity. Use multiple systems to track information and update customer communications. Performance measured on Quality and Accuracy. Requirements
Experience: Minimum 1 year of call center experience within the last 23 years (healthcare experience not required). Typing Speed: At least 30 WPM. Skills: Strong computer knowledge and ability to navigate multiple systems. Location
Plymouth, MI 48170 Key Details
Cut-off Date for Offers: January 16, 2026 Start Date: February 9, 2026 Contract Duration: 6 months Contract-to-Hire Compliance
Drug Test: 5-panel BG Check: 7-year history (includes DOJ sex offender, OIG & FACIS healthcare searches) Benefits
First 6 months: Benefits through TEKsystems (Health, Dental, Vision, 401k, and more). After conversion: Full benefits package from the organization. Schedule
Must be available 7 days a week from 5 AM
10 PM. 40 hours/week with a set schedule assigned within those hours. Shift bids available (preferences considered but not guaranteed). Job Type & Location
This is a Contract to Hire position based out of Romulus, MI. Pay and Benefits
The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type
This is a fully onsite position in Romulus, MI. Application Deadline
This position is anticipated to close on Jan 23, 2026. About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.