TEKsystems
Onsite Medical Customer Service Career Opportunity
Pay Rate:
$21.00/hour
Positions Available:
20 Customer Service Representatives (CSR)
About the Role Join a *well-respected organization* in the healthcare industry and make an impact by providing exceptional customer service in a call center environment. This is a *long-term, permanent opportunity* with room for growth and excellent benefits.
Job Description
Respond to inquiries regarding prior authorizations, general questions, and confidential information.
Provide excellent customer service with strong attention to detail and accurate data entry.
Manage 50-100 calls per day, depending on complexity.
Use multiple systems to track information and update customer communications.
Performance гэтай measured on
Quality and Accuracy .
Qualifications
Experience: Minimum 1 year of call center experience within the last 2-3 years (healthcare experience not required).
Typing Speed: At least 30 WPM.
Skills: Strong computer knowledge and ability to navigate multiple systems.
Location Plymouth, MI 48170
Key Details
Cut-off Date for Offers: January 16, 2026
Start Date: February 9, 2026
Contract Duration: 6 months Contract-to-Hire
Compliance:
Drug Test: 5-panel
BGCheck: 7-year history (includes DOJ sex offender, OIG & FACIS healthcare searches)
Benefits
First 6 months:
Benefits through TEKsystems (Health, Dental, Vision, 401k, and more).
After conversion:
Full benefits package from the organization.
Pay and Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Schedule
Must be available 7 days a week from 5 AM - 10 PM.
40 hours/week with a set schedule assigned within those hours.
Shift bids available (preferences considered but not guaranteed).
Job Type & Location
Job Type: Contract to Hire
Location: Romulus, MI (Contract to Hire position based out of Romulus, MI)
Workplace Type This is a fully onsite position in Romulus, MI.
Application Deadline This position is anticipated to close on Jan 23, 2026.
Equal Employment Opportunity The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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$21.00/hour
Positions Available:
20 Customer Service Representatives (CSR)
About the Role Join a *well-respected organization* in the healthcare industry and make an impact by providing exceptional customer service in a call center environment. This is a *long-term, permanent opportunity* with room for growth and excellent benefits.
Job Description
Respond to inquiries regarding prior authorizations, general questions, and confidential information.
Provide excellent customer service with strong attention to detail and accurate data entry.
Manage 50-100 calls per day, depending on complexity.
Use multiple systems to track information and update customer communications.
Performance гэтай measured on
Quality and Accuracy .
Qualifications
Experience: Minimum 1 year of call center experience within the last 2-3 years (healthcare experience not required).
Typing Speed: At least 30 WPM.
Skills: Strong computer knowledge and ability to navigate multiple systems.
Location Plymouth, MI 48170
Key Details
Cut-off Date for Offers: January 16, 2026
Start Date: February 9, 2026
Contract Duration: 6 months Contract-to-Hire
Compliance:
Drug Test: 5-panel
BGCheck: 7-year history (includes DOJ sex offender, OIG & FACIS healthcare searches)
Benefits
First 6 months:
Benefits through TEKsystems (Health, Dental, Vision, 401k, and more).
After conversion:
Full benefits package from the organization.
Pay and Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Schedule
Must be available 7 days a week from 5 AM - 10 PM.
40 hours/week with a set schedule assigned within those hours.
Shift bids available (preferences considered but not guaranteed).
Job Type & Location
Job Type: Contract to Hire
Location: Romulus, MI (Contract to Hire position based out of Romulus, MI)
Workplace Type This is a fully onsite position in Romulus, MI.
Application Deadline This position is anticipated to close on Jan 23, 2026.
Equal Employment Opportunity The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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