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Superior Skilled Trades

Intake Specialist

Superior Skilled Trades, Rockledge, Florida, United States, 32955

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Intake Specialist

Superior Skilled Trades (SST) is seeking an Intake Specialist to act as our first point-of-contact for phone, electronic, and in-person communication in our high-volume environment. We're looking for someone with a professional and outgoing personality who will offer welcoming customer service throughout all interactions with field employees and customers, ensuring that all needs are met. Join our high-energy team where we pride ourselves on delivering top-tier talent solutions to our clients and offering meaningful job opportunities to skilled tradespeople throughout the country, all while maintaining a supportive internal culture! Fulltime, Internal Position: Intake Specialist Location: Rockledge, FL Hourly Rate: $18.00/hr+ Schedule: Mon-Fri, 8:00 AM

5:00 PM Key Responsibilities

Communication: Answering phones, gaining pertinent information in order to direct calls, managing emails, working together with internal team members. Customer Service: Offering a positive and welcoming experience with every interaction. Document & Data Management: Utilizing Excel and the entire Microsoft Suite when reviewing reports, and/or cross-checking and verifying data. Office Operations: Assisting the team with project-based and administrative initiatives and providing general assistance to managers and team members. Essential Skills & Qualifications

Prior experience managing business phone/email communication (e.g., receptionist and/or administrative assistant-type roles). Excellent communication (written and verbal) and interpersonal skills. Extremely punctual. Proficiency with office software (e.g., MS Office Suite, databases). Ability to multitask within in a fast-paced environment. Willingness and interest in jumping in as needed, exploring new opportunities, and taking on new tasks. Growth-oriented mindset.