Cynet Systems
Job Description:
Responsibilities:
Write and edit installation, configuration, how-to, troubleshooting, and online help for: Cloud landing zone (AWS or Azure equivalents). pplication stack (.NET/Angular, and any platform-specific deployment/run details). Data tier (AWS RDS/Aurora/SQL Server or Azure SQL). Batch/scheduler (Control-M; note any cloud-native hooks such as Event Grid/EventBridge, Functions/Lambda). Interfaces (file/API; API Management/API Gateway, Key Vault/KMS, Private Endpoint/PrivateLink). Publish runbooks/playbooks (batch, interfaces, monitoring/alerts, cutover/rollback, hypercare) with change history. Maintain a single, versioned documentation repository (SharePoint/Confluence) with metadata (system, partner, cadence, PII flag) and links tcode/configs. Convert SME notes intstep-by-step procedures (screenshots, scripts, commands). Deliverables:
Install/config guides (cloud landing, app, data, scheduler). Interface runbooks and cutover/rollback checklists. Troubleshooting trees and "first-response" procedures. Online help; quick-reference job aids. Versioned doc set per release. MUST-HAVE Requirements (non-negotiable) ≥ 5 years enterprise technical writing with hands-on runbooks/ops docs (samples required). Demonstrated modernization documentation (legacy → cloud) with legacy + target flows. bility tcapture runbooks for: Control-M, interfaces (file/API), SQL platform (AWS RDS/Aurora or Azure SQL), .NET/Angular, and enterprise identity (e.g., Entra ID or AWS IAM/IAM Identity Center). Single-source practice (SharePoint/Confluence) with versioning/metadata. Preferred Qualifications:
State/federal modernization; familiarity with PII safe-harbor (masking in non-prod; encryption in transit/at rest). Observability docs (App Insights/Log Analytics or CloudWatch/CloudTrail/ OpenSearch). Tools and Platforms:
Microsoft 365, SharePoint/Confluence, Visio/Lucid, ServiceNow, Git (versioning); Cloud services: Azure (App Gateway/Firewall, Key Vault, Private Endpoint) or AWS (ALB/NLB/WAF, KMS/Secrets Manager, PrivateLink). Performance Measures:
Doc completeness/accuracy (review pass xx). Findability and update turnaround. Reduction in support escalations tied tunclear instructions. Submission And Screening:
Twrecent samples: (1) install/config guide, (2) runbook/playbook. 30-minute rewrite test from raw SME notes.
Responsibilities:
Write and edit installation, configuration, how-to, troubleshooting, and online help for: Cloud landing zone (AWS or Azure equivalents). pplication stack (.NET/Angular, and any platform-specific deployment/run details). Data tier (AWS RDS/Aurora/SQL Server or Azure SQL). Batch/scheduler (Control-M; note any cloud-native hooks such as Event Grid/EventBridge, Functions/Lambda). Interfaces (file/API; API Management/API Gateway, Key Vault/KMS, Private Endpoint/PrivateLink). Publish runbooks/playbooks (batch, interfaces, monitoring/alerts, cutover/rollback, hypercare) with change history. Maintain a single, versioned documentation repository (SharePoint/Confluence) with metadata (system, partner, cadence, PII flag) and links tcode/configs. Convert SME notes intstep-by-step procedures (screenshots, scripts, commands). Deliverables:
Install/config guides (cloud landing, app, data, scheduler). Interface runbooks and cutover/rollback checklists. Troubleshooting trees and "first-response" procedures. Online help; quick-reference job aids. Versioned doc set per release. MUST-HAVE Requirements (non-negotiable) ≥ 5 years enterprise technical writing with hands-on runbooks/ops docs (samples required). Demonstrated modernization documentation (legacy → cloud) with legacy + target flows. bility tcapture runbooks for: Control-M, interfaces (file/API), SQL platform (AWS RDS/Aurora or Azure SQL), .NET/Angular, and enterprise identity (e.g., Entra ID or AWS IAM/IAM Identity Center). Single-source practice (SharePoint/Confluence) with versioning/metadata. Preferred Qualifications:
State/federal modernization; familiarity with PII safe-harbor (masking in non-prod; encryption in transit/at rest). Observability docs (App Insights/Log Analytics or CloudWatch/CloudTrail/ OpenSearch). Tools and Platforms:
Microsoft 365, SharePoint/Confluence, Visio/Lucid, ServiceNow, Git (versioning); Cloud services: Azure (App Gateway/Firewall, Key Vault, Private Endpoint) or AWS (ALB/NLB/WAF, KMS/Secrets Manager, PrivateLink). Performance Measures:
Doc completeness/accuracy (review pass xx). Findability and update turnaround. Reduction in support escalations tied tunclear instructions. Submission And Screening:
Twrecent samples: (1) install/config guide, (2) runbook/playbook. 30-minute rewrite test from raw SME notes.