Compass
Revenue Strategy & Operations Associate
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At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end‑to‑end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.
Please note: this role is 100% in office out of our HQ NYC Office.
About the Role As Compass continues to experience significant growth, we are looking for the best and brightest to surface business insights that drive strategic decisions. For this role, we are looking for a key player in building and scaling our go‑to‑market motion for new agent acquisition. You will be joining the team that designs the business infrastructure, programs, and insights that drive success in the agent recruiting process. This role reports to the Director of the Revenue Strategy and Operations team.
The ideal candidate will thrive in an energetic, fast‑paced, and highly collaborative environment; no two days are alike. The most important skill set for this role is the ability to drive operations of the Growth team, analyze data, and surface insights and recommendations that help senior leadership make smarter business decisions. You have a “no task is too small” mentality combined with the ability to see the “big picture” impact of data accuracy and insights.
The Associate will have a lot of exposure to cross‑functional teams at Compass (sales, sales leadership, growth programs, business systems, finance, legal, company leadership), so this individual will have the opportunity to collaborate with multiple business and technical partners on highly complex, highly dynamic projects.
Key Responsibilities
Operations Enablement & Tech Stack Mastery: Act as a point of contact for our tech stack, providing systems support such as troubleshooting Salesforce errors, coaching Strategic Growth Managers on how to extract actionable insights from PowerBI, providing support on using essential tools, communicating service deployments, managing licensing, and liaising with technical teams.
Growth Strategy & Planning: Support the team in setting the direction and playbook for Growth each year by helping define national top‑line metrics, budgeting, and establishing individual targets for the sales team.
Agent Referral Program Administration: Support the program lifecycle, overseeing the end‑to‑end flow of inbound referrals from initial submission to a successful join, facilitating the payment cycle, and serving as the point person for issue resolution, policy inquiries, and escalation reviews.
Reporting & Analytics: As the “source of truth” for the Growth organization’s data, ensure leadership has the insights needed to make informed decisions, maintain hygiene, proactively identify and correct errors, audit dashboards, and build Salesforce reports addressing the needs of cross‑functional teams.
Process Optimization: Identify areas for improvement within the current sales process to maximize team efficiency, review existing workflows to pinpoint bottlenecks, and design automated solutions that reduce manual data entry and repetitive tasks.
Cross‑Functional Liaison: Act as the connective tissue between Growth, Finance, Product, Regional Operations, and other departments to ensure total organizational alignment, coordinate quarterly targets, and synchronize teams around lead generation, budget allocations, and sales goals.
What We’re Looking For
B.A. or B.S.
2+ years of relevant experience
Basic analytical skills: proficient in Google Sheets, ability to gather and clean data and draw out relevant insights
Strong project management and communication skills
Polished visual, written, and oral presentation skills
Ability and appetite to learn quickly in a fast‑paced environment
Self‑starter attitude, and ability to exercise judgment and solve difficult problems without direct supervision
Strong interpersonal skills and glass‑half‑full mentality
Familiarity with PowerBI and Salesforce a plus
Compensation The salary pay range for this position is $35.00 – $38.00/hr; however, base pay offered may vary depending on job‑related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.
Benefits Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele‑health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.
EEO Statement At Compass, we believe that everyone deserves to find their place in the world — a place where they feel like they belong, where they can be their authentic selves, where they can thrive. Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees’ lives and careers.
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At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end‑to‑end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.
Please note: this role is 100% in office out of our HQ NYC Office.
About the Role As Compass continues to experience significant growth, we are looking for the best and brightest to surface business insights that drive strategic decisions. For this role, we are looking for a key player in building and scaling our go‑to‑market motion for new agent acquisition. You will be joining the team that designs the business infrastructure, programs, and insights that drive success in the agent recruiting process. This role reports to the Director of the Revenue Strategy and Operations team.
The ideal candidate will thrive in an energetic, fast‑paced, and highly collaborative environment; no two days are alike. The most important skill set for this role is the ability to drive operations of the Growth team, analyze data, and surface insights and recommendations that help senior leadership make smarter business decisions. You have a “no task is too small” mentality combined with the ability to see the “big picture” impact of data accuracy and insights.
The Associate will have a lot of exposure to cross‑functional teams at Compass (sales, sales leadership, growth programs, business systems, finance, legal, company leadership), so this individual will have the opportunity to collaborate with multiple business and technical partners on highly complex, highly dynamic projects.
Key Responsibilities
Operations Enablement & Tech Stack Mastery: Act as a point of contact for our tech stack, providing systems support such as troubleshooting Salesforce errors, coaching Strategic Growth Managers on how to extract actionable insights from PowerBI, providing support on using essential tools, communicating service deployments, managing licensing, and liaising with technical teams.
Growth Strategy & Planning: Support the team in setting the direction and playbook for Growth each year by helping define national top‑line metrics, budgeting, and establishing individual targets for the sales team.
Agent Referral Program Administration: Support the program lifecycle, overseeing the end‑to‑end flow of inbound referrals from initial submission to a successful join, facilitating the payment cycle, and serving as the point person for issue resolution, policy inquiries, and escalation reviews.
Reporting & Analytics: As the “source of truth” for the Growth organization’s data, ensure leadership has the insights needed to make informed decisions, maintain hygiene, proactively identify and correct errors, audit dashboards, and build Salesforce reports addressing the needs of cross‑functional teams.
Process Optimization: Identify areas for improvement within the current sales process to maximize team efficiency, review existing workflows to pinpoint bottlenecks, and design automated solutions that reduce manual data entry and repetitive tasks.
Cross‑Functional Liaison: Act as the connective tissue between Growth, Finance, Product, Regional Operations, and other departments to ensure total organizational alignment, coordinate quarterly targets, and synchronize teams around lead generation, budget allocations, and sales goals.
What We’re Looking For
B.A. or B.S.
2+ years of relevant experience
Basic analytical skills: proficient in Google Sheets, ability to gather and clean data and draw out relevant insights
Strong project management and communication skills
Polished visual, written, and oral presentation skills
Ability and appetite to learn quickly in a fast‑paced environment
Self‑starter attitude, and ability to exercise judgment and solve difficult problems without direct supervision
Strong interpersonal skills and glass‑half‑full mentality
Familiarity with PowerBI and Salesforce a plus
Compensation The salary pay range for this position is $35.00 – $38.00/hr; however, base pay offered may vary depending on job‑related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.
Benefits Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele‑health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.
EEO Statement At Compass, we believe that everyone deserves to find their place in the world — a place where they feel like they belong, where they can be their authentic selves, where they can thrive. Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees’ lives and careers.
#J-18808-Ljbffr