VisionBank
Retail Banker I
VisionBank is seeking an entry‑level Retail Banker I to provide a full range of banking services, including customer account handling, product cross‑selling, and exceptional service to maintain and exceed sales goals set by management.
Keyificazioneing
Open new accounts and cross‑sell additional retail products and services.
Initiate discussions to determine customer needs and recommend suitable products.
Explain various account options such as ownership, business, IRA, funeral agreement accounts, savings, certificates, and checking programs.
Gather, input, and verify required personal information (name, address, DOB, employment, SSN, etc.) in accordance with established procedures, maintaining the highest level of security.
Prepare and review new account paperwork with customers.
Receive and process initial deposits for new account openings, verify all cash transactions, and ensure authenticity of negotiable items.
Refer new business customers to the Commercial Relationship Banker for additional services.
Follow policies and procedures for new & existing customers, cross‑sell and refer banking products across all lines of business.
Provide services for IRA and HSA accounts, including withdrawal requests, certificate renewals, and processing of IRA distributions.
Respond to customer inquiries regarding retirement account rules, transfers, and other financial products.
Process and maintain check orders, deposits, withdrawals, debit card applications, internet banking enrollments, and bill‑pay setups.
Keep informed of new products and services, and promote them to customers as appropriate.
Process mail requests for IRA transfers and manage customer change of address, name, and account data.
Complete documentation for government bond exchanges and maintain support records.
Follow up on incomplete account documentation and provide courtesy calls to maturing CD customers.
Perform all required branch opening and closing duties, including safe deposit area management.
Maintain the highest level of transaction security by verifying cash, endorsements, and authenticity of negotiable items.
Process checks and cash deposits, verifying amounts and endorsements, and issue receipts.
Enter customer transactions into the computer system and perform daily transaction imaging and batching.
Notify the Retail Manager of account holds and order daily cash supplies.
Balance cash recycler, drawer, vault, checks, and other items at shift end, reconciling with computer records.
Assist customers with service problems, inquiries, and general support both in person and by phone.
Adhere to all State and Federal Banking regulations and promote community involvement.
Answer incoming phone calls routed through telephone work groups and actively make referrals to all areas of the bank.
Manage customer debit card and credit card disputes accurately megfelelőly.
Requirements Supervisory responsibilities:
This position has no supervisory responsibilities.
Competencies:
Problem Solving
– Identifies and resolves problems promptly, gathers and analyzes information skillfully, develops alternative solutions, works well in group problem‑solving, and remains reasoned with emotional topics.
Technical Skills
– Assesses strengths/weak Espaces, pursues training, continuously builds knowledge, shares expertise.
Customer Service
– Manages difficult/emotions customers, responds promptly, solicits feedback, meets commitments.
Interpersonal Skills
– Solves conflict without blame, maintains confidentiality, listens, manages emotions, remains open to ideas.
Oral Communication
– Speaks clearly, listens, responds well, presents groups, participates in meetings.
Written Communication
– Writesక్ష, edits spelling/grammar, varies style, presents data, reads/ interprets information.
Teamwork
– Balances team/individual responsibilities, gives feedback, builds morale, supports team success.
Business Acumen
– Understands business implications, market/competition knowledge, aligns work with strategic goals.
Diversity
– Demonstrates EEO policy knowledge982, respects cultural differences, promotes harassment‑free environment, builds diverse workforce.
Ethics
– Treats people with respect, keeps commitments, inspires trust, acts with integrity, upholds organisational values.
Organisational Support
– Follows policies, completes tasks accurately, supports goals, participates in affirmative action.
Judgment
– Makes decisions, shows accurate judgment, explains reasoning, includes relevant people, makes timely decisions.
Motivation
– Sets/achieves challenging goals, persists, overcomes obstacles, measures against excellence, takes calculated risks.
Planning/Organising
– Prioritises, plans work, uses time efficiently, plans resources, sets goals, realises realistic plans.
Professionalism
– Approaches tactfully, reacts well under pressure, respects others’ status, accepts responsibility, follows commitments.
Quality
– Demonstrates accuracy, seeks improvement, applies feedback, monitors work for quality.
Quantityেপ্ট
– Meets productivity standards, completes work timely, increases productivity, works quickly.
Safety and Security
– Observes procedures, reports unsafe conditions, uses equipment properly.
Adaptability
– Adapts to changes, manages demands, changes approach, deals with delays/unexpected events.
allowed? We avoided. Self‑complete. ]
Attendance/Punctuality
– Consistently at work, covers responsibilities, arrives on time.
Dependability
– Follows instructions, takes responsibility, keeps commitments, works long hours when needed, notifies appropriately.
Initiative
– Volunteers, self‑development, seeks responsibilities, takes independent action, offers help.
Innovation
– Displays creativity, resourceful, suggests improvements, presents ideas effectively.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
– High school diploma or GED. Prefer at least one year of banking experience.
Language Skills
– Ability to read and comprehend simple instructions, short correspondence, memos; write simple correspondence; present information effectively in one‑on‑one and small group situations.
Mathematical Skills
– Ability to add, subtract, multiply, divide, and compute rates and percent.
Reasoning Ability
– Apply common sense to carry out instructions; solve problems involving several concrete variables in standardized situations.
Computer Skills
– Knowledge of spreadsheets, word processing, internet, and e‑mail.
Other Skills and Abilities
– Must make timely decisions exhibiting sound judgment.
Other Qualifications
– Must be available Monday‑Friday and rotating Saturdays mornings; have reliable transportation and be able to drive to all bank locations.
Physical Demands
– Regular summarily required to sit, use hands, تطبيقت, reach, talk, hear; occasionally stand, walk, climb, balance; occasionally lift 20 lbs. Vision: close and distance vision required.
Work Environment
– Usually moderate noise level; reasonable accommodations available for disabilities. The environment is moderate and may involve moderate noise.
Additional Information VisionBank is an equal opportunity employer. All qualified applicants will receive consideration for employment.
#J-18808-Ljbffr
Keyificazioneing
Open new accounts and cross‑sell additional retail products and services.
Initiate discussions to determine customer needs and recommend suitable products.
Explain various account options such as ownership, business, IRA, funeral agreement accounts, savings, certificates, and checking programs.
Gather, input, and verify required personal information (name, address, DOB, employment, SSN, etc.) in accordance with established procedures, maintaining the highest level of security.
Prepare and review new account paperwork with customers.
Receive and process initial deposits for new account openings, verify all cash transactions, and ensure authenticity of negotiable items.
Refer new business customers to the Commercial Relationship Banker for additional services.
Follow policies and procedures for new & existing customers, cross‑sell and refer banking products across all lines of business.
Provide services for IRA and HSA accounts, including withdrawal requests, certificate renewals, and processing of IRA distributions.
Respond to customer inquiries regarding retirement account rules, transfers, and other financial products.
Process and maintain check orders, deposits, withdrawals, debit card applications, internet banking enrollments, and bill‑pay setups.
Keep informed of new products and services, and promote them to customers as appropriate.
Process mail requests for IRA transfers and manage customer change of address, name, and account data.
Complete documentation for government bond exchanges and maintain support records.
Follow up on incomplete account documentation and provide courtesy calls to maturing CD customers.
Perform all required branch opening and closing duties, including safe deposit area management.
Maintain the highest level of transaction security by verifying cash, endorsements, and authenticity of negotiable items.
Process checks and cash deposits, verifying amounts and endorsements, and issue receipts.
Enter customer transactions into the computer system and perform daily transaction imaging and batching.
Notify the Retail Manager of account holds and order daily cash supplies.
Balance cash recycler, drawer, vault, checks, and other items at shift end, reconciling with computer records.
Assist customers with service problems, inquiries, and general support both in person and by phone.
Adhere to all State and Federal Banking regulations and promote community involvement.
Answer incoming phone calls routed through telephone work groups and actively make referrals to all areas of the bank.
Manage customer debit card and credit card disputes accurately megfelelőly.
Requirements Supervisory responsibilities:
This position has no supervisory responsibilities.
Competencies:
Problem Solving
– Identifies and resolves problems promptly, gathers and analyzes information skillfully, develops alternative solutions, works well in group problem‑solving, and remains reasoned with emotional topics.
Technical Skills
– Assesses strengths/weak Espaces, pursues training, continuously builds knowledge, shares expertise.
Customer Service
– Manages difficult/emotions customers, responds promptly, solicits feedback, meets commitments.
Interpersonal Skills
– Solves conflict without blame, maintains confidentiality, listens, manages emotions, remains open to ideas.
Oral Communication
– Speaks clearly, listens, responds well, presents groups, participates in meetings.
Written Communication
– Writesక్ష, edits spelling/grammar, varies style, presents data, reads/ interprets information.
Teamwork
– Balances team/individual responsibilities, gives feedback, builds morale, supports team success.
Business Acumen
– Understands business implications, market/competition knowledge, aligns work with strategic goals.
Diversity
– Demonstrates EEO policy knowledge982, respects cultural differences, promotes harassment‑free environment, builds diverse workforce.
Ethics
– Treats people with respect, keeps commitments, inspires trust, acts with integrity, upholds organisational values.
Organisational Support
– Follows policies, completes tasks accurately, supports goals, participates in affirmative action.
Judgment
– Makes decisions, shows accurate judgment, explains reasoning, includes relevant people, makes timely decisions.
Motivation
– Sets/achieves challenging goals, persists, overcomes obstacles, measures against excellence, takes calculated risks.
Planning/Organising
– Prioritises, plans work, uses time efficiently, plans resources, sets goals, realises realistic plans.
Professionalism
– Approaches tactfully, reacts well under pressure, respects others’ status, accepts responsibility, follows commitments.
Quality
– Demonstrates accuracy, seeks improvement, applies feedback, monitors work for quality.
Quantityেপ্ট
– Meets productivity standards, completes work timely, increases productivity, works quickly.
Safety and Security
– Observes procedures, reports unsafe conditions, uses equipment properly.
Adaptability
– Adapts to changes, manages demands, changes approach, deals with delays/unexpected events.
allowed? We avoided. Self‑complete. ]
Attendance/Punctuality
– Consistently at work, covers responsibilities, arrives on time.
Dependability
– Follows instructions, takes responsibility, keeps commitments, works long hours when needed, notifies appropriately.
Initiative
– Volunteers, self‑development, seeks responsibilities, takes independent action, offers help.
Innovation
– Displays creativity, resourceful, suggests improvements, presents ideas effectively.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
– High school diploma or GED. Prefer at least one year of banking experience.
Language Skills
– Ability to read and comprehend simple instructions, short correspondence, memos; write simple correspondence; present information effectively in one‑on‑one and small group situations.
Mathematical Skills
– Ability to add, subtract, multiply, divide, and compute rates and percent.
Reasoning Ability
– Apply common sense to carry out instructions; solve problems involving several concrete variables in standardized situations.
Computer Skills
– Knowledge of spreadsheets, word processing, internet, and e‑mail.
Other Skills and Abilities
– Must make timely decisions exhibiting sound judgment.
Other Qualifications
– Must be available Monday‑Friday and rotating Saturdays mornings; have reliable transportation and be able to drive to all bank locations.
Physical Demands
– Regular summarily required to sit, use hands, تطبيقت, reach, talk, hear; occasionally stand, walk, climb, balance; occasionally lift 20 lbs. Vision: close and distance vision required.
Work Environment
– Usually moderate noise level; reasonable accommodations available for disabilities. The environment is moderate and may involve moderate noise.
Additional Information VisionBank is an equal opportunity employer. All qualified applicants will receive consideration for employment.
#J-18808-Ljbffr