Merchants Capital
Job Description: Personal Banker
Merchants Bank is opening a new branch in Bloomington this Spring. As a
Personal Banker , you will serve as the primary point of contact for customers, delivering exceptional service and tailored financial solutions.
Hours: Monday - Friday, 8am - 5pm. No Saturdays.
Full‑Time | 40 hours per week
Benefits Health, Vision, Dental, 401K, ESOP, 100% Tuition Assistance, 4 weeks paid time off, and more.
Responsibilities
Process cash and non‑cash banking transactions efficiently and accurately requiring product‑owner customers flu‑id communication.
Cross‑sell products and services to meet customer financial needs and identify referral opportunities.
Balance cash drawers daily and reconcile vault and ATM with precision.
Actively contribute to achieving both personal and branch goals.
Adhere to all retail and bank policies, audit, and compliance guidelines, and complete required training on time.
Perform other duties and responsibilities as assigned.
Record transactions by logging night/day drops, security checklist, cashier's checks, and other special services; prepare currency transaction reports.
Reconcile cash drawers by verifying transactions, counting and packaging currency and coins, reconciling loan coupons, and turning in excess or mutilated currency.
Comply with bank operations and security procedures by participating in all dual‑control functions.
Demonstrate a strong work ethic, including neatness and punctuality.
Maintain customer confidence and protect bank operations by safeguarding confidential information.
Provide impeccable customer service and communicate professionally with all clients and colleagues; greet each customer with a friendly smile and positive attitude.
Maintain thorough knowledge of all banking products, services, systems, and procedures.
Qualifications
Experience processing cash and non‑cash banking transactions accurately.
Strong cross‑selling skills with a focus on customer financial needs.
Proficiency in balancing cash drawers, recon少女 vault, and ATM.
Goal‑oriented and able to contribute to branch performance.
Knowledge of retail and bank policies, audit, and compliance guidelines.
Ability to perform and adapt to additional duties and responsibilities.
Strong record‑keeping skills and proficiency with transaction reporting.
Attention to detail in reconciling cash drawers and handling loan coupons.
Adherence to dual‑control processes and security procedures.
Strong work ethic, attention to detail, and professional communication skills.
Knowledgeable of banking products and services.
About Merchants Bank Merchants Bank is a diversified bank holding company headquartered in Carmel, Indiana, with assets of $18.8 billion and deposits of $11.9 billion (as of Dec 31 2024). We operate through multiple segments, including multi‑family mortgage banking, mortgage warehousing, and retail community banking. Merchants Bank has been rated a Top Workplace by USA Today and has received recognition as a Best Place to Work in Indiana for seven consecutive years.
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Personal Banker , you will serve as the primary point of contact for customers, delivering exceptional service and tailored financial solutions.
Hours: Monday - Friday, 8am - 5pm. No Saturdays.
Full‑Time | 40 hours per week
Benefits Health, Vision, Dental, 401K, ESOP, 100% Tuition Assistance, 4 weeks paid time off, and more.
Responsibilities
Process cash and non‑cash banking transactions efficiently and accurately requiring product‑owner customers flu‑id communication.
Cross‑sell products and services to meet customer financial needs and identify referral opportunities.
Balance cash drawers daily and reconcile vault and ATM with precision.
Actively contribute to achieving both personal and branch goals.
Adhere to all retail and bank policies, audit, and compliance guidelines, and complete required training on time.
Perform other duties and responsibilities as assigned.
Record transactions by logging night/day drops, security checklist, cashier's checks, and other special services; prepare currency transaction reports.
Reconcile cash drawers by verifying transactions, counting and packaging currency and coins, reconciling loan coupons, and turning in excess or mutilated currency.
Comply with bank operations and security procedures by participating in all dual‑control functions.
Demonstrate a strong work ethic, including neatness and punctuality.
Maintain customer confidence and protect bank operations by safeguarding confidential information.
Provide impeccable customer service and communicate professionally with all clients and colleagues; greet each customer with a friendly smile and positive attitude.
Maintain thorough knowledge of all banking products, services, systems, and procedures.
Qualifications
Experience processing cash and non‑cash banking transactions accurately.
Strong cross‑selling skills with a focus on customer financial needs.
Proficiency in balancing cash drawers, recon少女 vault, and ATM.
Goal‑oriented and able to contribute to branch performance.
Knowledge of retail and bank policies, audit, and compliance guidelines.
Ability to perform and adapt to additional duties and responsibilities.
Strong record‑keeping skills and proficiency with transaction reporting.
Attention to detail in reconciling cash drawers and handling loan coupons.
Adherence to dual‑control processes and security procedures.
Strong work ethic, attention to detail, and professional communication skills.
Knowledgeable of banking products and services.
About Merchants Bank Merchants Bank is a diversified bank holding company headquartered in Carmel, Indiana, with assets of $18.8 billion and deposits of $11.9 billion (as of Dec 31 2024). We operate through multiple segments, including multi‑family mortgage banking, mortgage warehousing, and retail community banking. Merchants Bank has been rated a Top Workplace by USA Today and has received recognition as a Best Place to Work in Indiana for seven consecutive years.
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