Senior Residential Retention Specialist

A leading communication service provider is seeking a Lead Residential Retention Representative in Charlotte, NC. You will handle escalated customer interactions, support your team, and focus on retaining customers through excellent service. The ideal candidate has over 2 years in customer service, a high school diploma, and strong problem-solving skills. This is an office-based position requiring flexibility in hours. Join us and make a significant impact on customer loyalty and satisfaction. #J-18808-Ljbffr