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Gemline

Inside Sales Representative

Gemline, Lawrence, Massachusetts, us, 01842

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At Gemline, community is our heartbeat. Our purpose, "We Promote Community," is the driving force behind everything we do. This commitment is embedded in our culture, influences our product designs, and fuels our aspiration to create a positive global impact. What’s more, we are guided by our betterway™ corporate social responsibility efforts, which are focused on bettering people and the environment. Gemline also became a certified B Corp in 2024, furthering our commitment to balance purpose and profit for good, while also ensuring we remain focused in meeting and exceeding the company’s annual revenue, cost and profit goals year after year.

Gemline has been recognized as one of the Greatest Companies To Work For on multiple occasions, and most recently in 2024 by PPAI, a leading industry association. Join a workplace where "Pride in People, Pride in Product" is more than a motto—it's our way of life. Our associates play a crucial role in delivering an exceptional customer experience, guided by our foundational values of trust, integrity, humility, diversity, community, and truth. Gemline's success reflects our associates' success, and our culture thrives on collaboration, initiative, continuous problem-solving, safety, and respect for people. Take the next step in your career journey with Gemline—we're not just a company; we're a community.

Gemline® is looking for an Inside Sales Representative who will partner with Regional Sales Managers to provide an exceptional customer experience for our customers. This position will handle sales support in the respective territory and build customer relationships targeted to winning sales. This position will report to Owen McAlister, Inside Sales Manager, and can be remotely based. If interested, please send your resume to Ashley Brown, Senior Manager of HR at

abrown@gemline.com .

Responsibilities

Partner with an outside Regional Sales Manager to maximize sales for an assigned group of accounts

Handle inbound inquiries on Gemline products, decoration capabilities, marketing programs, pricing, inventory levels and other client information needs, as they arise

Build strong customer relationships with a strong focus on providing an exceptional customer experience.

Achieve expected volume of proactive customer contacts while managing inbound requests

Use a CRM tool to manage your daily tasks, your team’s revenue pipeline and your overall client communication

Develop creative presentations and sales flyers for clients, as needed

Effectively manage multiple projects and assignments through to completion

Occasional travel into territory for industry trade shows and customer events

Other duties may be assigned

Requirements/Qualifications

Excellent verbal and written communication skills and the ability to build rapport with customers

Strong organizational skills and proven track record of productivity and task completion

Proven track record of excellent phone/video skills with customers

Ability to generate original solutions to business opportunities and challenges

High School degree or equivalent; College preferred

1 - 2 years of inside sales experience

MS Office Suite

Experience with Salesforce a plus

Seniority level

Entry level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Manufacturing

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