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Senske Services

Retention Sales Specialist

Senske Services, Coppell, Texas, United States, 75019

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Retention Sales Specialist

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Senske Services .

Position Summary The customer retention specialist is a member of the customer success team whose responsibility includes reducing customer churn by solving customer problems and using innovative ways to retain الأميركية-of clients. The specialist’s specific duty is to reduce churn and mitigate lost revenue by retaining existing customers.

Responsibilities

Communicating with customers and support staff

Collecting data about customer service trends

dowamynda and responding to customer complaints

Developing strategies to retain customers

Measuring key performance metrics related to churn and retention efforts

Qualifications

Sales aptitude

Excellent communication skills

Attention to detail

Polished high energy

Friendly and dedicated to providing great customer service

Ability to prioritize, multi-task, and work independently and as part of a team

Encourage a positive team atmosphere and willingness to help others

We Offer

Competitive pay and comprehensive benefits package

Competitive pay – Life is expensive! We believe in paying well

Your job is safe with us. We are a fast‑growing company, which means you will have opportunities to advance your career – we promote from within!

Do you want to work with a friend? We offer a referral bonus!

Affordable health‑care packages that include medical, dental, vision, and life insurance

401K, 6 Company Paid Holidays, Paid Vacation (accrue .025 hours for every hour worked, up to 40 hours per week –وصة استناداً للمبادلة) up to a maximum of one week of vacation in your first year

Fun team celebrations year‑round!

Ability to earn a flexible schedule based on performance!

Seniority level Associate

Employment type Full‑time

Job function Sales and Business Development

Industries Utilities

Location & Salary Dallas–Fort Worth Metroplex $89,840.00–$134,760.00

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