SCITON
Customer Engagement Specialist - Houston
Join to apply for the
Customer Engagement Specialist - Houston
role at
SCITON
SCITON is a Silicon Valley pioneer in laser, light, and energy technologies for aesthetic and medical applications. The company has helped bring laser products to market and continues to innovate. With over 500 employees worldwide, Sciton has been recognized as a USA TODAY Top Workplace for three consecutive years from 2022 to 2025.
We are built on a strong set of values: Selflessness, Candor, Innovation, Execution, Objectivity, Excellence, Learning, Ownership, and Clarity. If you want to work on meaningful technology that directly improves patient outcomes and be part of a company that values curiosity, ownership, and excellence, we would love to meet you.
Base pay range $70,000.00/hr – $80,000.00/hr
Position Summary The Customer Engagement Specialist (CES) is a front‑line, outbound sales role responsible for initiating conversations with new prospects and existing customers. The role focuses exclusively on cold calling, relationship re‑engagement, and lead qualification, serving as a critical pipeline engine for the sales organization.
CES does not close deals. The primary objective is to uncover interest, qualify opportunities, and submit high‑quality leads to Aesthetic Consultants and Executive Aesthetic Consultants for follow‑up, demonstrations, and closure.
Key Responsibilities Outbound Prospecting & Engagement
Conduct high‑volume outbound calls to new business prospects including physicians, Medspa, and aesthetic practices.
Re‑engage existing system owners to identify expansion, upgrade, or replacement opportunities.
Introduce the company’s aesthetic technology portfolio at a high level and assess interest and timing.
Navigate gatekeepers and engage decision‑makers professionally and confidently.
Lead Qualification & Handoff
Qualify leads based on established criteria (practice type, decision‑maker access, timing, budget, and intent).
Accurately document call outcomes and opportunity details in Salesforce or designated CRM.
Submit qualified leads to the assigned Aesthetic Consultant or Executive Aesthetic Consultant with complete and actionable notes.
Ensure timely and clean handoff to maximize conversion rates and rep productivity.
Pipeline Support & Activity Management
Maintain consistent outbound activity levels aligned with performance expectations.
Track follow‑up cadence and engagement history to ensure no opportunity is missed.
Collaborate with sales leadership to refine messaging, targeting, andaron qualification standards.
Qualifications
Bachelor’s degree (recommended, not required) or equivalent professional experience in sales, marketing, or customer engagement.
1–3 years of experience in a sales, inside‑sales, or call‑center role (medical device or technology sales preferred).
Strong communication and interpersonal skills to connect quickly and build rapport.
Self‑motivated, goal‑oriented, and resilient under pressure.
Excellent organization and time‑management skills.
Experience with Salesforce CRM or similar platforms preferred.
Passion for the aesthetics industry and eagerness to learn advanced technology and consultative selling methods.
Position Impact The Customer Engagement Specialistuntas drives new conversations, BF identifies qualified opportunities, and fuels growth across the region. The role requires persistence, energy, and professionalism to ensure every potential customer receives an outstanding first impression of the brand.
Compensation and Benefits The salary range for this position is $70,000 – $80,000. In addition to a base salary, Sciton offers equity/stock incentive programs, profit‑sharing bonuses, and a comprehensive benefits package that includes 401(k) matching.
Employment Details Full‑time position. Location: Houston.
Seniority level Entry level
Employment type Full‑time
Job function Other
Industry Medical Equipment Manufacturing
#J-18808-Ljbffr
Customer Engagement Specialist - Houston
role at
SCITON
SCITON is a Silicon Valley pioneer in laser, light, and energy technologies for aesthetic and medical applications. The company has helped bring laser products to market and continues to innovate. With over 500 employees worldwide, Sciton has been recognized as a USA TODAY Top Workplace for three consecutive years from 2022 to 2025.
We are built on a strong set of values: Selflessness, Candor, Innovation, Execution, Objectivity, Excellence, Learning, Ownership, and Clarity. If you want to work on meaningful technology that directly improves patient outcomes and be part of a company that values curiosity, ownership, and excellence, we would love to meet you.
Base pay range $70,000.00/hr – $80,000.00/hr
Position Summary The Customer Engagement Specialist (CES) is a front‑line, outbound sales role responsible for initiating conversations with new prospects and existing customers. The role focuses exclusively on cold calling, relationship re‑engagement, and lead qualification, serving as a critical pipeline engine for the sales organization.
CES does not close deals. The primary objective is to uncover interest, qualify opportunities, and submit high‑quality leads to Aesthetic Consultants and Executive Aesthetic Consultants for follow‑up, demonstrations, and closure.
Key Responsibilities Outbound Prospecting & Engagement
Conduct high‑volume outbound calls to new business prospects including physicians, Medspa, and aesthetic practices.
Re‑engage existing system owners to identify expansion, upgrade, or replacement opportunities.
Introduce the company’s aesthetic technology portfolio at a high level and assess interest and timing.
Navigate gatekeepers and engage decision‑makers professionally and confidently.
Lead Qualification & Handoff
Qualify leads based on established criteria (practice type, decision‑maker access, timing, budget, and intent).
Accurately document call outcomes and opportunity details in Salesforce or designated CRM.
Submit qualified leads to the assigned Aesthetic Consultant or Executive Aesthetic Consultant with complete and actionable notes.
Ensure timely and clean handoff to maximize conversion rates and rep productivity.
Pipeline Support & Activity Management
Maintain consistent outbound activity levels aligned with performance expectations.
Track follow‑up cadence and engagement history to ensure no opportunity is missed.
Collaborate with sales leadership to refine messaging, targeting, andaron qualification standards.
Qualifications
Bachelor’s degree (recommended, not required) or equivalent professional experience in sales, marketing, or customer engagement.
1–3 years of experience in a sales, inside‑sales, or call‑center role (medical device or technology sales preferred).
Strong communication and interpersonal skills to connect quickly and build rapport.
Self‑motivated, goal‑oriented, and resilient under pressure.
Excellent organization and time‑management skills.
Experience with Salesforce CRM or similar platforms preferred.
Passion for the aesthetics industry and eagerness to learn advanced technology and consultative selling methods.
Position Impact The Customer Engagement Specialistuntas drives new conversations, BF identifies qualified opportunities, and fuels growth across the region. The role requires persistence, energy, and professionalism to ensure every potential customer receives an outstanding first impression of the brand.
Compensation and Benefits The salary range for this position is $70,000 – $80,000. In addition to a base salary, Sciton offers equity/stock incentive programs, profit‑sharing bonuses, and a comprehensive benefits package that includes 401(k) matching.
Employment Details Full‑time position. Location: Houston.
Seniority level Entry level
Employment type Full‑time
Job function Other
Industry Medical Equipment Manufacturing
#J-18808-Ljbffr