Hybrid Helpdesk Support Specialist — Customer-First Tech

A growing technology firm in Baltimore seeks a Helpdesk Support Specialist to provide first-level technical support. This hybrid/local role involves troubleshooting technical issues and ensuring excellent customer service through various communication channels. Candidates should possess a Bachelor's degree in a technical field and 7+ years of experience in helpdesk support. Strong communication skills and a friendly demeanor are essential for success in this role. #J-18808-Ljbffr