Hybrid Tier 1 Helpdesk Specialist – IT Support

A leading research and analytics firm seeks a Tier 1 Helpdesk Support Specialist to provide crucial IT support to end users. This hybrid role involves serving as the first point of contact for helpdesk inquiries, basic troubleshooting of technical issues, and user guidance. Candidates should have a high school degree, strong communication skills, and a willingness to learn. Excellent customer service is required, and training will be provided. This position offers a competitive compensation range of $50,000 - $60,000, along with benefits including paid time off and health coverage. #J-18808-Ljbffr