American Cord & Webbing Co.
Purchasing and Sales Assistant
American Cord & Webbing Co., Woonsocket, Rhode Island, us, 02895
Benefits
401(k) Dental insurance Health insurance Paid time off Vision insurance Overall Role
The Purchasing & Sales Assistant supports the Purchasing Manager and the Sales Team by providing administrative, operational, and customer service assistance. This role serves as a key liaison between purchasing, sales, vendors, and quality, helping ensure efficient processes and high levels of customer satisfaction. Essential Responsibilities
Provide administrative and functional support to the Sales and Purchasing teams. Prepare and distribute sample requests, marketing literature, tracking information and related materials. Maintain the Sample room, by ensuring product samples and literature are current, replenished, and accurately represented. Prepare, distribute, and analyze monthly customer service surveys. Log, organize, and manage vendor samples. Conduct vendor performance evaluations and assist with reporting. Communicate with vendors regarding quality concerns, delivery issues, and corrective actions. Provide backup coverage for Account Managers, assisting with account service during absences. Serve as the primary back up for Order Processing and Expediting functions. Act as a liaison between Purchasing and Quality departments to ensure product and process alignment. Update and maintain pricing for inventory items. Create and enter purchase orders accurately and timely. Perform data mining, reporting, and analysis to support purchasing and sales decisions. Complete general clerical and administrative duties as required. Perform other duties as assigned. Utilize company specific software systems, including Macola, Pulse, and IQMS, as well as Microsoft Office applications. Qualifications
Excellent verbal and written communication skills with strong attention to detail. Strong analytical, organizational, and problem-solving abilities. Demonstrated customer service experience. Ability to work with a sense of urgency and meet deadlines in a fast paced environment. Proactive mindset with strong follow-up and accountability skills. Proficiency in Microsoft Office and Outlook, ability to learn Macola, IQMS & Pulse software. Ability to prioritize tasks and manage multiple projects simultaneously. Previous experience in a manufacturing environment preferred but not required.
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401(k) Dental insurance Health insurance Paid time off Vision insurance Overall Role
The Purchasing & Sales Assistant supports the Purchasing Manager and the Sales Team by providing administrative, operational, and customer service assistance. This role serves as a key liaison between purchasing, sales, vendors, and quality, helping ensure efficient processes and high levels of customer satisfaction. Essential Responsibilities
Provide administrative and functional support to the Sales and Purchasing teams. Prepare and distribute sample requests, marketing literature, tracking information and related materials. Maintain the Sample room, by ensuring product samples and literature are current, replenished, and accurately represented. Prepare, distribute, and analyze monthly customer service surveys. Log, organize, and manage vendor samples. Conduct vendor performance evaluations and assist with reporting. Communicate with vendors regarding quality concerns, delivery issues, and corrective actions. Provide backup coverage for Account Managers, assisting with account service during absences. Serve as the primary back up for Order Processing and Expediting functions. Act as a liaison between Purchasing and Quality departments to ensure product and process alignment. Update and maintain pricing for inventory items. Create and enter purchase orders accurately and timely. Perform data mining, reporting, and analysis to support purchasing and sales decisions. Complete general clerical and administrative duties as required. Perform other duties as assigned. Utilize company specific software systems, including Macola, Pulse, and IQMS, as well as Microsoft Office applications. Qualifications
Excellent verbal and written communication skills with strong attention to detail. Strong analytical, organizational, and problem-solving abilities. Demonstrated customer service experience. Ability to work with a sense of urgency and meet deadlines in a fast paced environment. Proactive mindset with strong follow-up and accountability skills. Proficiency in Microsoft Office and Outlook, ability to learn Macola, IQMS & Pulse software. Ability to prioritize tasks and manage multiple projects simultaneously. Previous experience in a manufacturing environment preferred but not required.
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