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Labatt Food Service

Customer Service Rep (CSR)

Labatt Food Service, Santa Fe, New Mexico, us, 87503

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Customer Service Representative Labatt Food Service is hiring a Customer Service Representative for their Santa Fe, NM office. A Customer Service Representative will utilize problem solving skills to resolve user requests and other administrative tasks.

Responsibilities

Respond and resolve customer requests concerning order processing, deliveries, product inquiries and other requests via phone and e-mail.

Research and offer product suggestions based on customer requirements

Communicate order and product changes with customers in a timely fashion

Identify and effectively communicate changing customer needs with internal personnel

Requirements

Effective communication skills to be able to quickly understand and resolve customer requests in a friendly and respectful manner.

Strong work ethic with a positive attitude to maintain good rapport with customers

Demonstrate empathy towards customer concerns with a sense of urgency to resolve them

Ability to take on other responsibilities as needed.

Bilingual, English and Spanish preferred.

Send resume to hr@labattfood.com

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

Food and Beverage Services

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