Senate IT Help Desk Analyst (Tier I) - Frontline Support

A government IT support firm is seeking a Tier I Help Desk Agent for a long-term position providing essential IT services to the United States Senate. The role involves frontline technical support for users and maintaining operational continuity across Senate offices. Required qualifications include 3+ years of IT support experience, strong customer service skills, and relevant certifications. The position offers comprehensive benefits and on-site work in Washington, DC. #J-18808-Ljbffr