Soho House & Co
Overview
Join to apply for the
Sales Manager
role at
Soho House & Co .
Responsibilities
Book, manage, and execute quality events, including client and partner liaison, outreach, partnering with the Event Manager, Marketing Manager, and Area General Manager.
Sell Palm Springs locations: booking events, creating contracts, sending proposals, and outreach for repeat and new business.
Perform sales site visits with clients, including pre‑event walk‑throughs.
Update internal and external meetings in the client booking system and communicate when events are booked with appropriate notice to Operations, Events, and other internal stakeholders.
Help organize events clipboards with Daily Events List, function sheets, payment details, and special requirements so they are ready for the events team and Chef.
Organize, store and update event contracts, receipts, and day‑of client needs.
Email receipts to clients after events and address any questions and/or concerns in a timely manner.
Ensure client confidentiality is always maintained.
Establish relationships with local DMCs, wedding and event planners, and local visitor and tourist bureaus.
Manage schedule to be at the appropriate property as per schedule.
Strong organizational skills and ability to multitask, managing different properties at once with different selling needs.
Communicate effectively with all external partners, vendors, clients, guests, colleagues and other stakeholders.
Self‑motivated, naturally driven, and able to drive results with minimal supervision.
Adaptable to seasonal fluctuations in demand; willing to work extended hours during peak periods and respond quickly to client needs.
Work under pressure and maintain professionalism during peak operational periods.
Flexibility to work events and check in with the client on the day of event.
All other duties as assigned.
Qualifications
Hospitality Sales Management – ideally at least three years’ experience, or equivalent experience.
Proficient in Tripleseat software.
Working knowledge of Outlook, Excel, Word, InDesign, Adobe software.
Flexibility to work days, evenings, holidays, and weekends.
Ability to multitask and work in a fast‑paced environment.
Ability to understand and follow written and verbal instructions.
Strong communication, problem‑solving, and listening skills.
Knowledge of hospitality trends and seasonal pricing strategies.
Strong negotiation and upselling skills.
Ability to sell for a public restaurant, boutique/historic inn, and event space simultaneously.
Measures of Success
Revenue targets for event bookings.
Guest satisfaction based on TripAdvisor, WeddingWire/The Knot.
Conversion of tentative to confirmed bookings.
Timeliness and accuracy of contract execution.
Responsiveness to leads.
Budget Responsibility
Responsible for achieving revenue goals based on annual budget set forth by Soho House.
Physical Requirements
Ability to seize, grasp, turn, and hold objects with hands.
Require periodic fast‑paced movements to move between parts of the property.
Ability to move, pull, push, carry or lift at least 30 pounds.
Occasional kneeling, bending, crouching and climbing required.
Perform physical activities such as lifting, cleaning, stooping.
Stand, walk, lift, and bend for long periods of time.
Why Work with Us
Health Care + 401K: Full‑time employees eligible for full benefits; medical, dental & vision as well as retirement fund with a 2% match.
Paid Time Off: Full‑time employees receive sick days + vacation days.
Career Development: Opportunity to progress domestically or internationally, managerially or technically.
Soho Impact: Empowering the Soho House Community to make positive change – mentoring, apprenticeship, local outreach and sustainability.
Learning & Development: Extensive range of internally and externally run courses.
Cookhouse & House Tonic: Celebrating passion for food and drink; monthly calendars and events available to all.
Team Events: From fitness sessions to cinema screenings and art classes – monthly fun events.
Team Meal: When on duty in our houses & restaurants, provided with a substantial free meal.
Compensation Pay Range: $67,000—$67,000 USD.
Seniority Level Entry level.
Employment Type Full‑time.
Job Function Sales and Business Development.
Industries Hospitality.
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Sales Manager
role at
Soho House & Co .
Responsibilities
Book, manage, and execute quality events, including client and partner liaison, outreach, partnering with the Event Manager, Marketing Manager, and Area General Manager.
Sell Palm Springs locations: booking events, creating contracts, sending proposals, and outreach for repeat and new business.
Perform sales site visits with clients, including pre‑event walk‑throughs.
Update internal and external meetings in the client booking system and communicate when events are booked with appropriate notice to Operations, Events, and other internal stakeholders.
Help organize events clipboards with Daily Events List, function sheets, payment details, and special requirements so they are ready for the events team and Chef.
Organize, store and update event contracts, receipts, and day‑of client needs.
Email receipts to clients after events and address any questions and/or concerns in a timely manner.
Ensure client confidentiality is always maintained.
Establish relationships with local DMCs, wedding and event planners, and local visitor and tourist bureaus.
Manage schedule to be at the appropriate property as per schedule.
Strong organizational skills and ability to multitask, managing different properties at once with different selling needs.
Communicate effectively with all external partners, vendors, clients, guests, colleagues and other stakeholders.
Self‑motivated, naturally driven, and able to drive results with minimal supervision.
Adaptable to seasonal fluctuations in demand; willing to work extended hours during peak periods and respond quickly to client needs.
Work under pressure and maintain professionalism during peak operational periods.
Flexibility to work events and check in with the client on the day of event.
All other duties as assigned.
Qualifications
Hospitality Sales Management – ideally at least three years’ experience, or equivalent experience.
Proficient in Tripleseat software.
Working knowledge of Outlook, Excel, Word, InDesign, Adobe software.
Flexibility to work days, evenings, holidays, and weekends.
Ability to multitask and work in a fast‑paced environment.
Ability to understand and follow written and verbal instructions.
Strong communication, problem‑solving, and listening skills.
Knowledge of hospitality trends and seasonal pricing strategies.
Strong negotiation and upselling skills.
Ability to sell for a public restaurant, boutique/historic inn, and event space simultaneously.
Measures of Success
Revenue targets for event bookings.
Guest satisfaction based on TripAdvisor, WeddingWire/The Knot.
Conversion of tentative to confirmed bookings.
Timeliness and accuracy of contract execution.
Responsiveness to leads.
Budget Responsibility
Responsible for achieving revenue goals based on annual budget set forth by Soho House.
Physical Requirements
Ability to seize, grasp, turn, and hold objects with hands.
Require periodic fast‑paced movements to move between parts of the property.
Ability to move, pull, push, carry or lift at least 30 pounds.
Occasional kneeling, bending, crouching and climbing required.
Perform physical activities such as lifting, cleaning, stooping.
Stand, walk, lift, and bend for long periods of time.
Why Work with Us
Health Care + 401K: Full‑time employees eligible for full benefits; medical, dental & vision as well as retirement fund with a 2% match.
Paid Time Off: Full‑time employees receive sick days + vacation days.
Career Development: Opportunity to progress domestically or internationally, managerially or technically.
Soho Impact: Empowering the Soho House Community to make positive change – mentoring, apprenticeship, local outreach and sustainability.
Learning & Development: Extensive range of internally and externally run courses.
Cookhouse & House Tonic: Celebrating passion for food and drink; monthly calendars and events available to all.
Team Events: From fitness sessions to cinema screenings and art classes – monthly fun events.
Team Meal: When on duty in our houses & restaurants, provided with a substantial free meal.
Compensation Pay Range: $67,000—$67,000 USD.
Seniority Level Entry level.
Employment Type Full‑time.
Job Function Sales and Business Development.
Industries Hospitality.
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