PTLA
Overview
Reports To:
Director of Leasing & Marketing Compensation:
$18-$21/hr Medical, dental, vision, short-term disability, and long-term disability insurance Position Summary
The Leasing Assistant supports the leasing team by handling administrative and operational tasks that help ensure an efficient leasing process and positive prospect and resident experience. This role works closely with two Leasing Agents and focuses on application processing, lease preparation, marketing support, and general office coordination. Key Responsibilities
Leasing & Administrative Support
Review rental applications for completeness and accuracy Process applicant screenings (credit, criminal, and rental history) in accordance with company policy and Fair Housing laws Generate, prepare, and distribute lease documents and addenda Track application and lease statuses in the property management system Assist with move-in paperwork and file management Assist with outreach and marketing efforts, including events, promotions, and partnerships Help maintain marketing materials, signage, and online listings Support follow-up communications with prospects via phone, email, or text Assist with social media or digital marketing initiatives as needed Office & Team Support
Provide administrative support to Leasing Agents and office Director Answer phones, respond to inquiries, and direct prospects appropriately Maintain organized digital and physical files Assist with reporting, data entry, and tracking leasing activity Ensure the leasing office remains organized and professional Qualifications
High school diploma or equivalent required; some college coursework preferred Previous experience in property management, leasing, customer service, or administrative support preferred Strong attention to detail and organizational skills Ability to manage multiple tasks and deadlines in a fast-paced environment Proficiency with basic office software (Microsoft Office, Google Workspace) Experience with property management software (e.g., Yardi, AppFolio, Entrata) a plus Excellent written and verbal communication skills Ability to work collaboratively as part of a team Discretion and professionalism when handling sensitive information Basic understanding of leasing processes and Fair Housing guidelines (training provided if needed) Office-based role with occasional event or outreach participation Schedule may include evenings or weekends based on leasing needs
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Reports To:
Director of Leasing & Marketing Compensation:
$18-$21/hr Medical, dental, vision, short-term disability, and long-term disability insurance Position Summary
The Leasing Assistant supports the leasing team by handling administrative and operational tasks that help ensure an efficient leasing process and positive prospect and resident experience. This role works closely with two Leasing Agents and focuses on application processing, lease preparation, marketing support, and general office coordination. Key Responsibilities
Leasing & Administrative Support
Review rental applications for completeness and accuracy Process applicant screenings (credit, criminal, and rental history) in accordance with company policy and Fair Housing laws Generate, prepare, and distribute lease documents and addenda Track application and lease statuses in the property management system Assist with move-in paperwork and file management Assist with outreach and marketing efforts, including events, promotions, and partnerships Help maintain marketing materials, signage, and online listings Support follow-up communications with prospects via phone, email, or text Assist with social media or digital marketing initiatives as needed Office & Team Support
Provide administrative support to Leasing Agents and office Director Answer phones, respond to inquiries, and direct prospects appropriately Maintain organized digital and physical files Assist with reporting, data entry, and tracking leasing activity Ensure the leasing office remains organized and professional Qualifications
High school diploma or equivalent required; some college coursework preferred Previous experience in property management, leasing, customer service, or administrative support preferred Strong attention to detail and organizational skills Ability to manage multiple tasks and deadlines in a fast-paced environment Proficiency with basic office software (Microsoft Office, Google Workspace) Experience with property management software (e.g., Yardi, AppFolio, Entrata) a plus Excellent written and verbal communication skills Ability to work collaboratively as part of a team Discretion and professionalism when handling sensitive information Basic understanding of leasing processes and Fair Housing guidelines (training provided if needed) Office-based role with occasional event or outreach participation Schedule may include evenings or weekends based on leasing needs
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