State of Oregon
**Public Benefits Specialist Entry** and be the connection that helps our communities access vital services.* Manage vouchers, plans, and job records for Home Care Workers.* Explain policies, solve problems, and make sure payments are on time by talking with clients, providers, and the Central Office.* Teach Home Care Workers and consumers how to use Provider Time Capture (PTC) and keep records up to date.* Handle financial tasks, like issuing and balancing payment documents, EBT cards, and vouchers.* Greet visitors, check in clients, set up appointments, and keep the office running smoothly.* Keep records, upload files, handle applications, and manage inventory.* Support case managers, maintain professional relationships, and take part in training and development activities.* Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents. **Or*** An associate degree in any field. **Or*** An equivalent combination of education and experience.* Experience providing thoughtful, empathetic, and solution-focused support to individuals.* Experience recognizing, analyzing, and creatively solving various problems.* Experience applying organizational policies and processes to complete tasks.* Experience clearly explaining information in speech and in writing to diverse people.* Experience making independent decisions and offering fair and equitable support and guidance to others.**Your application materials are used to determine your starting salary range.** Please ensure that all education and experience you would like considered are included in your application materials. **Note:** Your resume and cover letter may be uploaded in the Resume/CV field on the online application. You can attach multiple files in this area at once.**The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.** If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process.
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