Parloa GmbH
Senior Value Consultant - West / Central U.S
Remotely in the USA
Location:
West or Central U.S. (Austin, Dallas, Denver, Bay Area, Los Angeles, San Diego, Seattle, Phoenix, Salt Lake City, Portland)
YOUR MISSION As a
Senior Value Consultant
at Parloa, you will be the strategic bridge between enterprise business priorities and AI‑driven transformation. Your mission is to architect and validate the ROI models, business cases, and financial narratives that win transformational deals and prove customer success at scale.
Value Consultants build what CFOs and COOs need to see: translate complex AI capabilities into defensible financial outcomes and create the economic foundations that unlock enterprise deals. Your work is hands‑on and insight‑first—you’ll model, analyze, and present directly in the field. What you deliver not only closes deals but also defines how customers experience value and shapes how we scale.
This is not about generic proposals; it’s about engineering the business case that makes it work—under real‑world enterprise scrutiny, with economic buyers, at speed and scale.
IN THIS ROLE YOU WILL:
Own value engineering engagements:
Lead the strategic and financial execution of Parloa’s value propositions inside large, complex enterprise environments. Own the journey from pre‑sales to expanding new use cases at existing strategic customers.
Build ROI models and business cases:
Create executive‑ready financial frameworks that quantify Parloa’s impact on cost reduction, revenue generation, and customer experience metrics.
Lead Business Value Discovery:
Facilitate discovery sessions with prospects to identify objectives, pain points, and the success metrics that matter most to their organization.
Influence at senior levels:
Engage with enterprise executives and senior business stakeholders, presenting value realization reports and joint impact statements to strengthen relationships. Build buyer confidence across C‑suite personas through rigorous, credible analysis.
Partner with sales teams:
Advise Account Executives and Solution Engineers on value‑based positioning and competitive differentiation throughout the sales cycle.
Validate under pressure:
Support Engagement Managers post‑live in validating realized value against projected outcomes and shaping expansion readiness.
Shape the playbook:
Act as the feedback loop between the field, our GTM teams, and product—turning strategic/customer learnings into reusable templates, industry benchmarks, and product features in the roadmap.
Travel:
25‑40%
WHAT YOU BRING TO THE TABLE
5‑8+ years of professional experience in value engineering/consulting, management consulting, or strategic advisory roles supporting enterprise software/SaaS sales.
Proven track record of building ROI models and business cases that have directly influenced $1M+ enterprise deals.
Strong financial acumen—fluent in NPV, IRR, TCO, payback period, cost‑per‑interaction, and business case construction.
Exceptional executive presence with the ability to operate independently in high‑stakes settings, especially when presenting to CFOs, CIOs, and other C‑level audiences.
A strategist’s mindset with bias for insight, credibility under pressure, and an obsession with making the numbers tell the right story.
Advanced Excel/Google Sheets skills for financial modeling; experience with data visualization and presentation tools.
NICE TO HAVE
Industry expertise in Travel, Insurance, Healthcare, Financial Services, or Retail; experience with contact center operations, CX technology ecosystems (CCaaS, CRM, workforce management); background at top‑tier consulting firms or enterprise software vendors.
WHAT'S IN IT FOR YOU?
The opportunity to join a rapidly growing Conversational AI startup with offices in Berlin, New York, and Munich.
Engage in an immersive onboarding experience that dives deep into the Parloa product and company culture.
Hybrid work environment—strong emphasis on flexibility while building real connections in office days.
Attractive compensation package with equity.
Training and development budget for conferences and courses to ensure continuous professional growth.
Flexible working hours, unlimited PTO, and travel opportunities.
Regular team events, game nights, and other social activities.
Convenient NYC office space with social area, snacks, and drinks.
OTE Salary Range - $170,000 - $240,000 OTE + Equity
Salary Range: $170,000 - $240,000 USD
Why Parloa? Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa’s voice‑first GenAI platform for contact centers automates customer service with natural‑sounding conversations across all communication channels. Leveraging NLP and machine learning, Parloa creates intelligent phone and chat solutions that transform contact centers into value centers by boosting efficiency. The platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Founded in 2018 by Malte Kosub and Stefan Ostwald, Parloa now employs over 400+ people across Berlin, Munich, and New York.
With a recent $120 million Series C investment, we are expanding globally and seeking talented individuals to join our innovative team of 34+ nationalities. We’re passionate about growing together and creating opportunities for personal and professional development.
We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
#J-18808-Ljbffr
Location:
West or Central U.S. (Austin, Dallas, Denver, Bay Area, Los Angeles, San Diego, Seattle, Phoenix, Salt Lake City, Portland)
YOUR MISSION As a
Senior Value Consultant
at Parloa, you will be the strategic bridge between enterprise business priorities and AI‑driven transformation. Your mission is to architect and validate the ROI models, business cases, and financial narratives that win transformational deals and prove customer success at scale.
Value Consultants build what CFOs and COOs need to see: translate complex AI capabilities into defensible financial outcomes and create the economic foundations that unlock enterprise deals. Your work is hands‑on and insight‑first—you’ll model, analyze, and present directly in the field. What you deliver not only closes deals but also defines how customers experience value and shapes how we scale.
This is not about generic proposals; it’s about engineering the business case that makes it work—under real‑world enterprise scrutiny, with economic buyers, at speed and scale.
IN THIS ROLE YOU WILL:
Own value engineering engagements:
Lead the strategic and financial execution of Parloa’s value propositions inside large, complex enterprise environments. Own the journey from pre‑sales to expanding new use cases at existing strategic customers.
Build ROI models and business cases:
Create executive‑ready financial frameworks that quantify Parloa’s impact on cost reduction, revenue generation, and customer experience metrics.
Lead Business Value Discovery:
Facilitate discovery sessions with prospects to identify objectives, pain points, and the success metrics that matter most to their organization.
Influence at senior levels:
Engage with enterprise executives and senior business stakeholders, presenting value realization reports and joint impact statements to strengthen relationships. Build buyer confidence across C‑suite personas through rigorous, credible analysis.
Partner with sales teams:
Advise Account Executives and Solution Engineers on value‑based positioning and competitive differentiation throughout the sales cycle.
Validate under pressure:
Support Engagement Managers post‑live in validating realized value against projected outcomes and shaping expansion readiness.
Shape the playbook:
Act as the feedback loop between the field, our GTM teams, and product—turning strategic/customer learnings into reusable templates, industry benchmarks, and product features in the roadmap.
Travel:
25‑40%
WHAT YOU BRING TO THE TABLE
5‑8+ years of professional experience in value engineering/consulting, management consulting, or strategic advisory roles supporting enterprise software/SaaS sales.
Proven track record of building ROI models and business cases that have directly influenced $1M+ enterprise deals.
Strong financial acumen—fluent in NPV, IRR, TCO, payback period, cost‑per‑interaction, and business case construction.
Exceptional executive presence with the ability to operate independently in high‑stakes settings, especially when presenting to CFOs, CIOs, and other C‑level audiences.
A strategist’s mindset with bias for insight, credibility under pressure, and an obsession with making the numbers tell the right story.
Advanced Excel/Google Sheets skills for financial modeling; experience with data visualization and presentation tools.
NICE TO HAVE
Industry expertise in Travel, Insurance, Healthcare, Financial Services, or Retail; experience with contact center operations, CX technology ecosystems (CCaaS, CRM, workforce management); background at top‑tier consulting firms or enterprise software vendors.
WHAT'S IN IT FOR YOU?
The opportunity to join a rapidly growing Conversational AI startup with offices in Berlin, New York, and Munich.
Engage in an immersive onboarding experience that dives deep into the Parloa product and company culture.
Hybrid work environment—strong emphasis on flexibility while building real connections in office days.
Attractive compensation package with equity.
Training and development budget for conferences and courses to ensure continuous professional growth.
Flexible working hours, unlimited PTO, and travel opportunities.
Regular team events, game nights, and other social activities.
Convenient NYC office space with social area, snacks, and drinks.
OTE Salary Range - $170,000 - $240,000 OTE + Equity
Salary Range: $170,000 - $240,000 USD
Why Parloa? Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa’s voice‑first GenAI platform for contact centers automates customer service with natural‑sounding conversations across all communication channels. Leveraging NLP and machine learning, Parloa creates intelligent phone and chat solutions that transform contact centers into value centers by boosting efficiency. The platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Founded in 2018 by Malte Kosub and Stefan Ostwald, Parloa now employs over 400+ people across Berlin, Munich, and New York.
With a recent $120 million Series C investment, we are expanding globally and seeking talented individuals to join our innovative team of 34+ nationalities. We’re passionate about growing together and creating opportunities for personal and professional development.
We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
#J-18808-Ljbffr