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A&A Global

Sales Support Specialist

A&A Global, Cockeysville, Maryland, United States, 21030

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Since 1938 Reinh A&A Global Industries has been a family owned and operated leader in the bulk vending, toys and candy, amusement, and redemption industries. With a rapidly growing novelty candy division, we continue to deliver innovative licensed and proprietary products enjoyed by customers across the world. Our teams are driven by creativity, collaboration, and a shared commitment to excellent customer service and impactful product development.

Position Overview Product and Vendor Coordination

Facilitate new vendor and new item setup processes from onboarding through ordering and shipment

Manage requests for product information, digital assets, samples, and related documentation

Coordinate product data for export customers and tradeshows

Project and Asset Management

Support urgent projects and ensure deadlines are met through timely communication

Assist in creating and maintaining sales tools including forms, pricing sheets, and presentations

Maintain and expand GDSN catalog management

Cross Functional Support

Communicate product information to Marketing, Sales, and Creative teams

Maintain the sample room and assist with merchandising candy products in the showroom

Oversee website and portal content for accuracy and ensure updates are completed promptly

mmoja Customer Support

Respond to customer inquiries and complaints within 24 hours with a focus on resolution and customer satisfaction \เจ้

Required Skills and Competencies

Proficiency in Microsoft Office Suite with Excel and PowerPoint skills

Familiarity with Photoshop preferred

Strong organization, accuracy, and attention to detail when working with large datasets

Ability to prioritize, multitask, and manage projects in a fast paced setting Strong communication, follow up, and customer service skills Ability to work both independently and collaboratively with teams, vendors, and management

Ability to quickly learn and navigate website portals

Experience with Canva, Monday.com, and Rocket or WordPress sites is a plus

Education Requirements

High School Diploma required

Compensation

Hourly Rate: $21.60 - $24.05

401(k) with company match

Flexible Spending внес (FSA)

Voluntary benefits

Life insurance

Vacation and paid time off

On site fitness center

Seniority level

Entry level

Employment type

Full‑time

Industries Consumer Services

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