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The Restaurant Store, LLC

Solutions Executive

The Restaurant Store, LLC, Lititz, Pennsylvania, United States

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Job Summary Join us!

We’re seeking a Solutions Executive who can uncover the needs of our customers and align these needs across our vast range of products and services to recommend the best possible solution for all parties. You’ll work daily seeking and developing solutions with our Business Development and Business Relations teams while consulting with our customers, internal teams and third-party partners. You’ll also support the onboarding of new partners with our Project Managers.

Join our trailblazing team as we innovate in our industry! Building a business isn’t easy, but this is an opportunity to join us in our early stages and create something remarkable.

Who are We?

Clark National Accounts, a division of Clark Associates, has recently joined forces with Clark Pro, expanding our reach across industries including Restaurants and Retail, Entertainment, Senior Living, Hospitality, Business and Industry, Casinos, Health Care, and Higher Education. We provide equipment, supplies, project management, and, most importantly, partnership for our customers across these verticals.

Key Role Highlights

Our Solutions Executives play a critical role in understanding our customers’ business and their needs. Once these needs are identified a specific product or service strategy is developed. This role supports our Business Relations and Business Development team by providing specific and targeted solutions based on each Partner’s needs. This position also supports the onboarding of new Partners ensuring success at the project management level. Success in the role includes achieving partner acquisition and fostering invested partnerships that are best achieved through mutual understanding and successful strategy.

Travel Requirements

Occasional travel to company, vendor, or customer locations is an important component of success in the role, and may be required up to 20%, based on business needs.

PLEASE BE SURE TO INCLUDE A COMPELLING COVER LETTER HIGHLIGHTING YOUR INTEREST IN THE ROLE. We really do read these!

Responsibilities

Build strong, solution-focused customer relationships:

Partner with customers and our Business Development and Business Relations teams to identify opportunities to successfully partner.

Own quoting and scope development for the opportunity:

Recommend product categories and pricing strategies that wins business and builds invested partnerships.

Make Connections across teams:

Lead communications across internal teams, customers, and third-party partners (e.g. vendors, warehouses and installers).

Leverage product knowledge and clear communication:

Serve as a knowledgeable resource for customers and internal teams, providing expert guidance on kitchen equipment and supply needs and project logistics.

Bring the Solution to the customer –

Lead and support the development and delivery of compelling presentations, prospective partner visits, vendor and Clark facility tours.

Think critically and present solutions:

Anticipate customer challenges, pain points and non-negotiables then develop practical, customer-focused solutions based on the developed strategy.

Use data to inform decisions:

Gather, interpret, and act on data to make well-informed project recommendations and continuously improve outcomes.

Champion operational excellence:

Identify and implement process improvements that increase team efficiency and elevate the customer experience.

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