beBeeCustomerService
Customer Service Representative Job Description
This is a challenging role where you will be interacting with customers via phone, email, chat and social media to resolve their inquiries and concerns.
You will work in a collaborative environment with a talented team of professionals who share your passion for delivering excellent customer service. Your responsibilities will include fielding customer inquiries by finding innovative ways to respond to varying questions, issues and concerns.
About This Role
- Calmly attempt to resolve and de-escalate any issues that may arise during the course of handling customer queries.
- Foster strong relationships between our business and its customers through effective communication skills. Provide solutions that meet or exceed customer expectations ensuring high levels of satisfaction across all interactions.