Triumph Services is hiring: Technical Writer in Richmond

Technical Writer REMOTE Long term contract The Technical Writer will be responsible for developing high-quality documentation , including system manuals, release notes, and online help resources for all General District systems. This role requires excellent writing skills, the ability to translate complex technical concepts into clear, user-friendly instructional materials, and collaboration with subject matter experts, analysts, and trainers across the Virginia Courts. In addition to other assigned tasks, responsibilities include: Key Responsibilities Develop, write, and maintain high-quality documentation for all General District applications Create and update system user manuals, system release documentation, and online help content Collaborate with business analysts, trainers, and technical staff to ensure documentation accuracy and clarity Translate complex system functionality and statutory business requirements into clear procedural instructions Edit, revise, and proofread documents for grammar, clarity, consistency, and formatting compliance Assist in developing online instructional materials for clerks and judges, including multimedia or interactive content Use e-learning authoring tools to ensure content quality, consistency, accessibility, and readiness for posting in the Learning Center Ensure all documentation meets OES quality standards and is accessible to diverse audiences Minimum Qualifications Five (5) or more years of experience in technical writing, technical communications, computer science, information technology, or a related field Bachelor’s degree from an accredited institution of higher learning Excellent writing, proofreading, and editing skills Demonstrated experience in technical writing and software documentation Exceptional attention to detail and ability to deliver high-quality documentation Ability to understand complex technical concepts and clearly explain them using text and visuals Strong analytical, decision-making, and communication skills Excellent interpersonal skills and ability to collaborate with diverse stakeholders Proficiency with Microsoft Office Working knowledge of RoboHelp Knowledge of or willingness to learn tools used to develop online instructional materials Preferred Qualifications Working knowledge of Articulate 360 and Colossyan Experience creating online help systems or multimedia instructional content Familiarity with court procedures and case management systems Experience working in a court environment #DICE #J-18808-Ljbffr