Remote IT Helpdesk Specialist, Entry Level Support

A service organization in New York is seeking an Entry Level IT Support Helpdesk professional to be the first point of contact for customer technical assistance. Responsibilities include troubleshooting, documenting issues, and resolving technical problems. The ideal candidate should have an Associate’s Degree in Information Technology and 1-3 years of relevant experience. This is a full-time, primarily remote position requiring residency within the service region, with flexibility for occasional in-person meetings. #J-18808-Ljbffr