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CRM Administrator

AB Mauri North America, Saint Louis, MO, United States


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CRM Administrator

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AB Mauri North America .

Overview Objective—This position will support the sales team by ensuring accurate and timely entry of sales-related information into the CRM System. Responsible for maintaining data integrity, generating reports, and assisting with process optimization to enable the sales force to focus on customer engagement and business development.

Key Result Areas

CRM Data

Enter and update sales data, customer information, and activity records in CRM

Ensure data accuracy and consistency across all sales‑related records

Support sales representatives with CRM usage, troubleshooting, and best practices

Assist in the integration and analysis of sales data from multiple sources

Maintain CRM Documentation including user guides, process documentation and training materials for the team

Reporting

Generate regular and ad hoc reports for sales management

Coordinate with key account managers to track progress on key opportunities and market mapping projects

Collaborate with other departments to ensure alignment of sales data and reporting

Process Improvement

Assist in CRM System upgrade projects

Contribute to process improvements and recommend enhancements

Support Functions

Provide administrative support for sales meetings, pre‑call planning, and customer visits

Support in IBP Demand Process as needed

Contribute to ITP Process for customer demand and work closely with the demand planner

Qualifications

Three years’ experience in CRM Systems and sales data (e.g. MS D365, Salesforce, SAP, etc.)

High level MS Office Suite skills (strong focus on Excel, PPT, Word)

Strong attention to detail and organizational skills

Excellent communication and interpersonal skills

Ability to work independently and as part of a team

Previous experience in sales support, administration, or operations is desirable

Working Conditions

Hybrid position. Minimum of 3 days in the office. Normal office working environment. Possibility of very limited travel.

Details

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Business Development and Sales

Industry: Food and Beverage Manufacturing

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