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Johnstone Supply Albuquerque Group

Counter /Warehouse Associate - Albuquerque

Johnstone Supply Albuquerque Group, Albuquerque, New Mexico, United States, 87101

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About Us Johnstone Supply was most recently recognized by the Albuquerque Journal as a top workplace in the last 3 years. Founded in 1979 as a single location, the Johnstone Supply - Albuquerque Group has grown to 7 branches in the state of New Mexico & Arizona. With a proven track record of innovation and growth, Johnstone Supply is a leading HVAC/R wholesale distributor of residential and commercial equipment, parts, and supplies. We are proud to be a New Mexico small business with large corporate resources;

offering best-in-class benefits, competitive pay, and a fun, fast-paced work environment.

Johnstone Supply strives to provide solutions that enable success. We pride ourselves on 4 core values – Driven, Creative, Accountable, and Servant.

Job Summary: We are seeking a dependable, detail-oriented

Counter/Warehouse Associate

to support our HVAC wholesale operations. This hybrid position plays a critical role in both customer‑facing sales support and back‑end warehouse logistics. The ideal candidate has strong organizational skills, a customer‑first mindset, and experience with inventory and order processing systems.

Key Responsibilities: Sales Counter / Customer Service:

Greet and assist walk‑in and callujemo customers in a professional, courteous manner.

Generate new and repeat sales

by providing accurate product and technical information.

Upsell and cross‑sell products

to maximize sales opportunities and enhance customer satisfaction.

Process customer transactions

including orders, quotes, returns, and special requests through POS or ERP system.

Communicate availability, pricing, promotions, and delivery status with customers.

Work with contractors, technicians, and internal team members to fulfill product needs.

Order Fulfillment / Inventory Handling:

Accurately pick products

for counter, phone, and online sales orders using a

barcoded inventory system .

Stage, pack, and

process outbound shipments

for delivery or pickup.

Inspect incoming freight

for accuracyń and damage; document and report discrepancies.

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