Comerica Bank
Position Overview
The Relationship Banker is responsible for contributing to the overall success of a Retail Banking Center(s) by committing to banker-readiness to be viewed as a trusted resource for our customers. The responsibilities will include conducting marketing activities to uncover customer needs, provide solutions leading to revenue growth in loans, deposits and non‑interest incomeizieren, delivering a customer‑centric experience, maintaining disciplined operational objectives; all while striving for excellence in execution of the mentioned areas.
This position will support Banking Centers within the District and may require occasional Saturdays.
Benefits
Career Growth – promotional opportunities
Incentive program based on performance
Paid Time Off (PTO)
Paid Holidays for Full Time/Part Time Employees
Health, Dental, Vision, 401(k) match and Life Insurance
Employee Assistance Program
Tuition Assistance Program (Full Time)
Financial Coaching and Benefit Guidance
Floating Cultural Holiday
Family Focused Benefits (Paid Parental Leave, Adoption Assistance, Infertility Services)
Retirement Plan
Position Responsibilities
Execute the proactive marketing activities for the attraction, retention and expansion of customers.
Complete assigned daily planning activities.
Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica’s product and services, addressing customer questions and following up in a timely basis.
Act as a digital ambassador to transition customers to digital solutions.
Initiate quality financial wellness conversations to add value to customers relationships.
Support consumer portfolio management efforts to retain, expand and increase the number of portfolio customers in the banking center.
Assist in community awareness events to increase bank outreach and foster new business relationships.
Effectively utilize CRM for customer relationship management.
Ensure compliance with applicable federal, state and local laws and regulations, and Comerica’s policies and procedures.
Complete necessary compliance‑related training.
Impact operational and risk activities and related results for the RB role within the Banking Center.
Adhere to all Banking Center Risk Assessment and Compliance Standards.
Control and mitigate losses by following policies and procedures.
Actively engage in Banker Readiness by developing an in‑depth knowledge of consumer and small business products and services.
Lead and oversee banking center activities in the absence of the Banking Manager.
Consistently assess needs and add value to customers and prospects.
Educate customers and fulfill routine and complex ngokup queries.
Resolve customer complaints.
Maintain and deepen existing relationships.
Impact the customer experience by following defined customer experience guidelines and other customer experience behaviours and feedback as needed.
Complete the Comerica Platform Training Program-run.
Provide remarkable customer service through all customer interactions, opening new accounts, problem resolution, telephone answering, safe deposit access, etc.
Perform routine teller transactions as needed.
Maintain customer confidence and protect bank operations by keeping information confidential.
Consistently impact the efforts that improve Banking Center collaboration.
Identify opportunities to add value to customers by introducing them to partners.
Position Qualifications
Associate Degree from an Accredited College OR 60 college credits OR H.S. Diploma/GED AND 3 years of customer service experience
1 Year of Customer Service experience
1 Year of Consumer Sales experience
1 Year of experience utilizing Microsoft Office Products including Word, Excel, and PowerPoint
Work Best Category Category A – 100% in the office
Hours 8:30 a.m. - 5:30 p.m. Monday – Friday; 8:45 a.m. – 12:30 p.m. every other Saturday
Salary To Be Determined Based on Individual Experience
About Comerica We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Totalotten yrera…
(Sweeping details about total rewards, benefits, safety, and booking)
Conexion: “Comerica is proud to be an Equal Opportunity Employer – disability/veteran.” Additional Information Referrals increase your chances of interviewing at Comerica Bank by 2x.
emus s certain employers Comerica (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, aligning its activities across three major segments: Commercial Bank, Retail Bank and Wealth Management. Our team focuses on relationships and helping people and businesses be successful. Beyond Texas, Comerica Bank has locations in Arizona, California, Florida, Michigan, Canada and Mexico.
Employment Details
Seniority level – Entry level
Employment type – Full-time
Saving დედ – Finance and Sales
Industries – Banking
#J-18808-Ljbffr
This position will support Banking Centers within the District and may require occasional Saturdays.
Benefits
Career Growth – promotional opportunities
Incentive program based on performance
Paid Time Off (PTO)
Paid Holidays for Full Time/Part Time Employees
Health, Dental, Vision, 401(k) match and Life Insurance
Employee Assistance Program
Tuition Assistance Program (Full Time)
Financial Coaching and Benefit Guidance
Floating Cultural Holiday
Family Focused Benefits (Paid Parental Leave, Adoption Assistance, Infertility Services)
Retirement Plan
Position Responsibilities
Execute the proactive marketing activities for the attraction, retention and expansion of customers.
Complete assigned daily planning activities.
Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica’s product and services, addressing customer questions and following up in a timely basis.
Act as a digital ambassador to transition customers to digital solutions.
Initiate quality financial wellness conversations to add value to customers relationships.
Support consumer portfolio management efforts to retain, expand and increase the number of portfolio customers in the banking center.
Assist in community awareness events to increase bank outreach and foster new business relationships.
Effectively utilize CRM for customer relationship management.
Ensure compliance with applicable federal, state and local laws and regulations, and Comerica’s policies and procedures.
Complete necessary compliance‑related training.
Impact operational and risk activities and related results for the RB role within the Banking Center.
Adhere to all Banking Center Risk Assessment and Compliance Standards.
Control and mitigate losses by following policies and procedures.
Actively engage in Banker Readiness by developing an in‑depth knowledge of consumer and small business products and services.
Lead and oversee banking center activities in the absence of the Banking Manager.
Consistently assess needs and add value to customers and prospects.
Educate customers and fulfill routine and complex ngokup queries.
Resolve customer complaints.
Maintain and deepen existing relationships.
Impact the customer experience by following defined customer experience guidelines and other customer experience behaviours and feedback as needed.
Complete the Comerica Platform Training Program-run.
Provide remarkable customer service through all customer interactions, opening new accounts, problem resolution, telephone answering, safe deposit access, etc.
Perform routine teller transactions as needed.
Maintain customer confidence and protect bank operations by keeping information confidential.
Consistently impact the efforts that improve Banking Center collaboration.
Identify opportunities to add value to customers by introducing them to partners.
Position Qualifications
Associate Degree from an Accredited College OR 60 college credits OR H.S. Diploma/GED AND 3 years of customer service experience
1 Year of Customer Service experience
1 Year of Consumer Sales experience
1 Year of experience utilizing Microsoft Office Products including Word, Excel, and PowerPoint
Work Best Category Category A – 100% in the office
Hours 8:30 a.m. - 5:30 p.m. Monday – Friday; 8:45 a.m. – 12:30 p.m. every other Saturday
Salary To Be Determined Based on Individual Experience
About Comerica We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Totalotten yrera…
(Sweeping details about total rewards, benefits, safety, and booking)
Conexion: “Comerica is proud to be an Equal Opportunity Employer – disability/veteran.” Additional Information Referrals increase your chances of interviewing at Comerica Bank by 2x.
emus s certain employers Comerica (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, aligning its activities across three major segments: Commercial Bank, Retail Bank and Wealth Management. Our team focuses on relationships and helping people and businesses be successful. Beyond Texas, Comerica Bank has locations in Arizona, California, Florida, Michigan, Canada and Mexico.
Employment Details
Seniority level – Entry level
Employment type – Full-time
Saving დედ – Finance and Sales
Industries – Banking
#J-18808-Ljbffr