Starr Mathews Insurance
Culture and Operations Coordinator at Starr-Mathews Agency
Company Description
Starr Mathews Insurance is an independent agency serving North Georgia and Tennessee since 1920. We are dedicated to ensuring that your home, car, health, life, or business needs are analyzed and addressed by offering the best insurance company for your situation. We have developed strong relationships with a robust stable of financially sound insurance companies and specialty markets. We act as advocates for our customers, especially at the time of a claim with a team of dedicated claims specialists.
Role Description
This is a full-time hybrid role for a Personal Lines Account Manager located in Calhoun, GA. The Personal Lines Account Manager will be responsible for managing and servicing personal lines insurance accounts. Daily tasks include addressing customer inquiries, processing policy changes, preparing quotes, and renewing policies. The role also involves maintaining accurate customer records, liaising with insurance carriers, and supporting clients in understanding their coverage options.
Qualifications
Strongly preferred: Entry to mid-level knowledge and experience in personal lines insurance, policy processing, and managing customer accounts
Must have: 2-5 years of customer service experience and communication skills for interacting with clients and insurance carriers
Attention to detail and organizational skills for maintaining accurate records and processing policy changes
Proficiency with insurance software (AMS360 preferred) and Microsoft Office Suite (must) with excellent technology skills
Ability to work independently and as part of a team in a hybrid work environment
Georgia Property and Casualty Insurance license or willingness to obtain one within a specified time frame
High school diploma or equivalent; further education in insurance or related fields is an advantage
Seniority Level Entry level
Employment Type Full-time
Job Function Sales and Business Development
Industry Insurance
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Starr Mathews Insurance is an independent agency serving North Georgia and Tennessee since 1920. We are dedicated to ensuring that your home, car, health, life, or business needs are analyzed and addressed by offering the best insurance company for your situation. We have developed strong relationships with a robust stable of financially sound insurance companies and specialty markets. We act as advocates for our customers, especially at the time of a claim with a team of dedicated claims specialists.
Role Description
This is a full-time hybrid role for a Personal Lines Account Manager located in Calhoun, GA. The Personal Lines Account Manager will be responsible for managing and servicing personal lines insurance accounts. Daily tasks include addressing customer inquiries, processing policy changes, preparing quotes, and renewing policies. The role also involves maintaining accurate customer records, liaising with insurance carriers, and supporting clients in understanding their coverage options.
Qualifications
Strongly preferred: Entry to mid-level knowledge and experience in personal lines insurance, policy processing, and managing customer accounts
Must have: 2-5 years of customer service experience and communication skills for interacting with clients and insurance carriers
Attention to detail and organizational skills for maintaining accurate records and processing policy changes
Proficiency with insurance software (AMS360 preferred) and Microsoft Office Suite (must) with excellent technology skills
Ability to work independently and as part of a team in a hybrid work environment
Georgia Property and Casualty Insurance license or willingness to obtain one within a specified time frame
High school diploma or equivalent; further education in insurance or related fields is an advantage
Seniority Level Entry level
Employment Type Full-time
Job Function Sales and Business Development
Industry Insurance
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