Senior Risk Specialist, Issues & Events Management

* Guides business customer through Risk Event and/or Issue containment and remediation* Work with internal process owners, analysts, tech, and third parties* Works with the business to analyze and interpret Risk Event and/or Issue results to understand implications and determine appropriate corrective actions* Makes recommendations and provides guidance to the business* Relationship management - coordinates, influences and negotiates - ensures timelines are met and remediation projects move forward* Helps drive investigation of root cause and/or problem solving for remediation projects* Coordinates with various teams to ensure timelines are met and remediation projects move forward* Maintains all artifacts, evidence and entries into the system of record* Training and development of others, as necessary* Uses judgment to escalate situations to leadership in a timely manner* Demonstrated outstanding communication, relationship building and collaboration across cross-functional teams* Strong problem identification, resolution and analytical abilities* Experience in management of multiple projects concurrently in an autonomous environment* Subject matter expertise in designed Risk Methodologies and corporate risk practices* High School Diploma, GED, military experience or equivalent certification* At least 2 years of Project Management or Process Management experience* At least 1 years of Operations, Financial Services Compliance or Risk Management experience* At least 1 year of experience supporting, partnering and interacting with internal business clients* Bachelor’s Degree or Military experience* 1 year Risk Event/Issue Manager experience* Certifications in any of the following: Business Process Management (BPM), Project Management Professional (PMP)

or Six SigmaCapital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. #J-18808-Ljbffr