City of Aurora
Administrative Specialist - Housing and Community Services
City of Aurora, Aurora, Colorado, United States, 80010
Administrative Specialist
It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply. Why Work for Aurora? Make a difference in the lives of real people every day Diverse community Competitive total compensation package Well-Funded General Employees Retirement Plan Light rail station minutes away On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement Access to innovation workspaces The Administrative Specialist provides complex administrative, clerical, technical, and accounting support and public contact work for the Housing and Community Services Department. Primary Duties & Responsibilities
Provides support for meetings; coordinate agendas, meeting back-up, transcribe minutes Use Outlook calendar to schedule appointments, and monitor and plan special projects Provides administrative support to Housing and Community Services divisions, a variety of committees, and commissions as assigned Coordinates and completes special projects and programs Responds to inquiries from the general public, department divisions, and members of commissions and committees via email and telephone Composes, proofreads, and formats a variety of documents that include letters, proclamations, memoranda, and reports Prepares, issues, and monitors department documents requiring technical knowledge of department functions Operates a variety of office equipment including personal computers with varied software Maintains, modifies, and updates database information for specialized division functions Works with the Communications Department with creation of flyers, brochures, and press Performs additional duties as assigned Minimum Qualifications & Working Conditions
An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered. Education:
High school diploma or equivalent (GED) required. Experience:
At least 2 years of related technical and administrative support experience including at least 1 year of customer service experience. Knowledge:
Business English, spelling, math, accounting procedures, and administrative support functions related to assigned department. Microsoft Office suite including Outlook, Word, Excel and PowerPoint Skills:
Strong interpersonal and leadership skills, excellent customer service skills over the phone and in-person, skilled in checking information for accuracy and completeness and correcting errors, work independently without extensive oversight, ability to process high seasonal volume with strong attention to detail. Abilities:
Establish and maintain effective working relationships with employees, citizens, and elected officials, multi-task ability to effectively manage multiple projects with deadlines, communicate effectively both verbally and in writing, handle sensitive situations with tact and diplomacy. Working Conditions
Essential Personnel:
When a local announcement of emergency or disaster is declared by the city, all City of Aurora employees may be required to work as essential personnel. Physical Demands:
Light physical work lifting 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds with or without assistance. Occasional walking and standing. Frequent hand/eye coordination to operate computer keyboard and office equipment. Vision to read, recording and interpret information, computer data and other written material. Frequent speech communication and hearing to maintain communication with employees and citizens. Work Environment:
Works primarily in clean, comfortable environment. Frequently uses standard office equipment including computer, calculator, multi-line telephones, copy/fax machines and postal equipment. This role may require the incumbent to use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment. The city of Aurora will implement furlough days (unpaid days off) for most employees in 2026. The scheduled furlough dates are January 16, April 10, July 2, and December 24. For Veterans preference: Please show all of your employment history, including military service and related documentation (DD214) on the application. The City of Aurora is an equal opportunity employer. Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired. Drug Testing, Thorough Criminal Background Check, and Employment References: As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check. Applicants selected for safety-sensitive positions are required to complete and pass a drug screening as a condition of employment. Safety sensitive positions include Civil Service positions within Police and Fire Departments and positions where their job responsibilities have direct and substantial responsibility that would impact the health and safety of others. Employment references will be conducted on finalists for City of Aurora vacancies.
It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply. Why Work for Aurora? Make a difference in the lives of real people every day Diverse community Competitive total compensation package Well-Funded General Employees Retirement Plan Light rail station minutes away On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement Access to innovation workspaces The Administrative Specialist provides complex administrative, clerical, technical, and accounting support and public contact work for the Housing and Community Services Department. Primary Duties & Responsibilities
Provides support for meetings; coordinate agendas, meeting back-up, transcribe minutes Use Outlook calendar to schedule appointments, and monitor and plan special projects Provides administrative support to Housing and Community Services divisions, a variety of committees, and commissions as assigned Coordinates and completes special projects and programs Responds to inquiries from the general public, department divisions, and members of commissions and committees via email and telephone Composes, proofreads, and formats a variety of documents that include letters, proclamations, memoranda, and reports Prepares, issues, and monitors department documents requiring technical knowledge of department functions Operates a variety of office equipment including personal computers with varied software Maintains, modifies, and updates database information for specialized division functions Works with the Communications Department with creation of flyers, brochures, and press Performs additional duties as assigned Minimum Qualifications & Working Conditions
An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered. Education:
High school diploma or equivalent (GED) required. Experience:
At least 2 years of related technical and administrative support experience including at least 1 year of customer service experience. Knowledge:
Business English, spelling, math, accounting procedures, and administrative support functions related to assigned department. Microsoft Office suite including Outlook, Word, Excel and PowerPoint Skills:
Strong interpersonal and leadership skills, excellent customer service skills over the phone and in-person, skilled in checking information for accuracy and completeness and correcting errors, work independently without extensive oversight, ability to process high seasonal volume with strong attention to detail. Abilities:
Establish and maintain effective working relationships with employees, citizens, and elected officials, multi-task ability to effectively manage multiple projects with deadlines, communicate effectively both verbally and in writing, handle sensitive situations with tact and diplomacy. Working Conditions
Essential Personnel:
When a local announcement of emergency or disaster is declared by the city, all City of Aurora employees may be required to work as essential personnel. Physical Demands:
Light physical work lifting 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds with or without assistance. Occasional walking and standing. Frequent hand/eye coordination to operate computer keyboard and office equipment. Vision to read, recording and interpret information, computer data and other written material. Frequent speech communication and hearing to maintain communication with employees and citizens. Work Environment:
Works primarily in clean, comfortable environment. Frequently uses standard office equipment including computer, calculator, multi-line telephones, copy/fax machines and postal equipment. This role may require the incumbent to use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment. The city of Aurora will implement furlough days (unpaid days off) for most employees in 2026. The scheduled furlough dates are January 16, April 10, July 2, and December 24. For Veterans preference: Please show all of your employment history, including military service and related documentation (DD214) on the application. The City of Aurora is an equal opportunity employer. Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired. Drug Testing, Thorough Criminal Background Check, and Employment References: As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check. Applicants selected for safety-sensitive positions are required to complete and pass a drug screening as a condition of employment. Safety sensitive positions include Civil Service positions within Police and Fire Departments and positions where their job responsibilities have direct and substantial responsibility that would impact the health and safety of others. Employment references will be conducted on finalists for City of Aurora vacancies.