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CARFAX

Manager - Inside Sales

CARFAX, Centreville, Virginia, United States, 22020

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Join our Winning Team as Manager, Inside Sales - Aftermarket!

At CARFAX we pride ourselves on accuracy, integrity, and helping consumers make informed decisions. Our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast‑paced environment. Our four‑day summer week continues in Summer 2026.

Are you a proven top performer ready to lead and inspire an elite team of sales professionals to new levels of success? The Inside Sales Manager will provide strategic guidance, train, and motivate a team of seven telesales professionals to ensure they meet and exceed set goals.

What you'll be doing

Recruit, hire, train, motivate, coach, and retain inside sales staff

Use metrics to regularly monitor activity and performance against goals

Refine and update the CARFAX Shop Loyalty Program value proposition and pitch as needed for continued success

Work closely with operations and analytics to provide forward and rear views on the business

Monitor and refine sales lead processes and metrics

Work directly with large Aftermarket Groups to present the Shop Loyalty Program value proposition

Partner with CARFAX Marketing and Partner Development staff to improve audience and performance

What we're looking for

5+ years sales experience, including at least 2 years as a sales leader

Understanding of email marketing programs, how to implement them and how to track and relate success

Demonstrated success setting and achieving measurable goals in a high‑performing sales environment

Excellent working knowledge of inbound/outbound tele‑prospecting methodologies and the ability to coach them

Proven consistent achievement of goals through leadership and motivation of a team

Experience hiring, developing, and retaining talent

Excellent communication and influence skills and the ability to build cross‑functional relationships

Enthusiastic, highly motivated, and committed work ethic

Excellent Microsoft Excel and proficient Salesforce.com skills

In‑office minimum 4 days per week

What’s in it for you

Competitive compensation, benefits and generous time‑off policies

4‑Day summer work weeks and a winter holiday break

401(k) / DCPP matching

Annual bonus program

Casual, dog‑friendly, and innovative office spaces

Don’t just take our word for it

10X Virginia Business Best Places to Work

9X Washingtonian Great Places to Work

10X Washington Post Top Workplace

3X St. Louis Post‑Dispatch Best Places to Work

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