Vizrt
Strategic Account Manager - Enterprise, US
Vizrt, Los Angeles, California, United States, 90079
Strategic Account Manager - Enterprise, US
6 days ago – Be among the first 25 applicants.
The Strategic Account Sales Manager (SAM) is the primary person responsible for growing, developing, and maintaining strategic relationships with a specific set of Vizrt's Strategic Accounts in our Enterprise vertical. The SAM will work to identify, understand, and satisfy customers' needs, grow demand for Vizrt's solutions, and close opportunities aligned to Vizrt's quarterly and monthly linearity focus. The SAM collaborates with the customer success team and the wider CRO and Marketing organization to drive a positive customer experience and satisfaction, building long‑lasting, profitable relationships with clients while always striving to find the solutions that best fit individual clients' specific needs.
Responsibilities
Develop and sustain long‑term customer relationships while engaging customers at all levels, including senior levels of the customer organization.
Understand customer business strategy and business case, driving alignment between customer objectives and company capabilities.
Develop, implement, and drive Strategic Account plans.
Grow the annual recurring revenue in a sustainable, predictable, multi‑year approach using sales best practices to qualify and close opportunities.
Partner with the Customer & Solution Advisory Team to guide customers toward measurable business outcomes and help them realize the full value of the Vizrt solutions through simple, business‑outcome‑focused experiences.
Partner with the Customer & Solution Advisory Team to gather market intelligence and customer feedback, providing actionable inputs to product management.
Work with Marketing and the Customer & Solution Advisory Team to create market demand and sustain 4× pipeline growth.
Conduct comprehensive account reviews at least quarterly with customers.
Provide guidance and manage the client through decision‑making processes regarding cost‑benefit, timelines, operational, and change management issues.
Ensure early-->on‑going engagement in the customer's demand identification, evaluation, and buying process to partner with them in identifying business needs and tailoring solutions.
Ensure clients know any changes to offer‑related processes and procedures, including operational and business management changes.
Oversee the customer life cycle and ensure organizational alignment to drive adoption and usage of the Vizrt solutions proactively.
Map and maintain relationships with strategic decision makers across all relevant customer departments.
Maintain regular customer status calls with Support org. and professional services.
Hunt and identify new sales opportunities, providing consultative support by building a value proposition for solutions into the prospect.
Act as an expert in analyzing customer needs, providing insights, managing expectations, and communicating the Vizrt value proposition and USP.
Diligently follow up and manage extensive customer contact including presentations, demonstrations, group meetings, and sales calls.
Partner with Demand Operations to(
#J-18808-Ljbffr
The Strategic Account Sales Manager (SAM) is the primary person responsible for growing, developing, and maintaining strategic relationships with a specific set of Vizrt's Strategic Accounts in our Enterprise vertical. The SAM will work to identify, understand, and satisfy customers' needs, grow demand for Vizrt's solutions, and close opportunities aligned to Vizrt's quarterly and monthly linearity focus. The SAM collaborates with the customer success team and the wider CRO and Marketing organization to drive a positive customer experience and satisfaction, building long‑lasting, profitable relationships with clients while always striving to find the solutions that best fit individual clients' specific needs.
Responsibilities
Develop and sustain long‑term customer relationships while engaging customers at all levels, including senior levels of the customer organization.
Understand customer business strategy and business case, driving alignment between customer objectives and company capabilities.
Develop, implement, and drive Strategic Account plans.
Grow the annual recurring revenue in a sustainable, predictable, multi‑year approach using sales best practices to qualify and close opportunities.
Partner with the Customer & Solution Advisory Team to guide customers toward measurable business outcomes and help them realize the full value of the Vizrt solutions through simple, business‑outcome‑focused experiences.
Partner with the Customer & Solution Advisory Team to gather market intelligence and customer feedback, providing actionable inputs to product management.
Work with Marketing and the Customer & Solution Advisory Team to create market demand and sustain 4× pipeline growth.
Conduct comprehensive account reviews at least quarterly with customers.
Provide guidance and manage the client through decision‑making processes regarding cost‑benefit, timelines, operational, and change management issues.
Ensure early-->on‑going engagement in the customer's demand identification, evaluation, and buying process to partner with them in identifying business needs and tailoring solutions.
Ensure clients know any changes to offer‑related processes and procedures, including operational and business management changes.
Oversee the customer life cycle and ensure organizational alignment to drive adoption and usage of the Vizrt solutions proactively.
Map and maintain relationships with strategic decision makers across all relevant customer departments.
Maintain regular customer status calls with Support org. and professional services.
Hunt and identify new sales opportunities, providing consultative support by building a value proposition for solutions into the prospect.
Act as an expert in analyzing customer needs, providing insights, managing expectations, and communicating the Vizrt value proposition and USP.
Diligently follow up and manage extensive customer contact including presentations, demonstrations, group meetings, and sales calls.
Partner with Demand Operations to(
#J-18808-Ljbffr