Milwaukee Succeeds
Job Summary
We are seeking a Customer Service Representative to support sales operations by delivering exceptional customer care and sales support. This role involves managing customer expectations, processing orders via phone and email, and working extensively in Salesforce and SAP to ensure accuracy and efficiency.
Key Responsibilities
Provide responsive and professional customer service to internal and external stakeholders
Enter and manage customer orders using SAP and Salesforce
Resolve customer inquiries and issues in a timely manner
Collaborate with sales and operations teams to support business growth
Maintain accurate records and documentation in CRM and ERP systems
Ensure high levels of customer satisfaction during peak business seasons
Qualifications
Experience with SAP or other ERP systems
Familiarity with Salesforce or other CRM platforms
Strong communication and problem‑solving skills
Detail‑oriented with the ability to manage multiple tasks
Previous customer service experience preferred
Employee Value Proposition (EVP)
Career growth and rotational opportunities within customer service
Competitive pay
Hybrid work schedule for improved work‑life balance
Work Environment
Initial 2-4 weeks of onsite training
Hybrid schedule: Onsite Mon/Tues/Thurs, Remote Wed/Fri
Job Type & Location This is a Contract to Hire position based out of Delavan, WI.
Pay and Benefits Pay range: $20.00 – $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a hybrid position in Delavan, WI.
Application Deadline This position is anticipated to close on Jan 16, 2026.
About TEKsystems We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Key Responsibilities
Provide responsive and professional customer service to internal and external stakeholders
Enter and manage customer orders using SAP and Salesforce
Resolve customer inquiries and issues in a timely manner
Collaborate with sales and operations teams to support business growth
Maintain accurate records and documentation in CRM and ERP systems
Ensure high levels of customer satisfaction during peak business seasons
Qualifications
Experience with SAP or other ERP systems
Familiarity with Salesforce or other CRM platforms
Strong communication and problem‑solving skills
Detail‑oriented with the ability to manage multiple tasks
Previous customer service experience preferred
Employee Value Proposition (EVP)
Career growth and rotational opportunities within customer service
Competitive pay
Hybrid work schedule for improved work‑life balance
Work Environment
Initial 2-4 weeks of onsite training
Hybrid schedule: Onsite Mon/Tues/Thurs, Remote Wed/Fri
Job Type & Location This is a Contract to Hire position based out of Delavan, WI.
Pay and Benefits Pay range: $20.00 – $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a hybrid position in Delavan, WI.
Application Deadline This position is anticipated to close on Jan 16, 2026.
About TEKsystems We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr