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QUEST DIAGNOSTICS INC

Phlebotomist III Site Lead

QUEST DIAGNOSTICS INC, Indianapolis, Indiana, us, 46262

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Compassion Discover a team that leads the way when it comes to putting patients first.

At a glance At Quest, phlebotomists apply their expertise and our cutting‑edge technology to deliver quality patient care in a safe and supportive environment. No matter your level or experience, every day is a chance to grow, contribute, and learn— all while carrying out meaningful work that makes a positive impact on our business. Here, you can begin a life‑long career for an organization that spans across the nation. It really is a chance to collaborate with passionate, smart team members and blaze a career trail that reflects your unique abilities.

“The people that I work with is what keeps me here. We all work together as a team, and you don’t find that at most places. Also, helping people is what keeps me here because we have a big impact on their health.”

Success profile What makes a successful candidate? See if you have what it takes.

Adaptable

Detail‑oriented

See how your career can grow At Quest, we understand our combined ideas and passions are keys to our success–and to promoting a healthier world. That’s why we prioritize collaboration and professional development, so we can grow and succeed collectively and as individuals. From applying your existing skills and developing new ones to on‑the‑job training, mentorship, and the guidance you need to thrive at the forefront of the healthcare industry, it’s no wonder phlebotomists have long‑term, rewarding career paths here. Here is just one example of a career path you can take.

Category

Phlebotomy

Location

Indianapolis, Indiana

Job function

Operations

Job family

Patient Services

Shift

Day

Employee type

Regular Full‑Time

Work pross

On‑site

Job Description Phlebotomist III Site Lead

– Indianapolis, IN. Monday to Friday. Hours vary from 6:00 AM to 6:30 PM. Rotational Saturdays 7:00 AM to 11:00 AM.

Pay range:

$21.24+ per hour.

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits information We are proud to offer best‑in‑class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects—physical, financial, and developmental. Some benefits may be available only to full‑time employees working 30+ hours.

Day 1 Medical, supplemental health, dental & vision for FT employees who Tsh?? 30+ hours

Annual, no‑cost health assessment program Blueprint for Wellness®

healthyMINDS mental health program

Vacation and Health/Flex Time

FinFit financial coaching and services

401(k) pre‑tax and/or Roth IRA with company match up to 5% after 12 months of service

Employee stock purchase plan

Life and disability insurance, plus buy‑up option

Flexible Spending Accounts

Annual incentive plans

Matching gifts program

Education assistance through MyQuest for Education

and so much more!

Represents the face of our company to patients who comeýs Quest Diagnostics, both as part of their health routine or for insights into life‑defining health decisions. The PSR III –

გზა draws quality blood samples from patients and prepares those specimensిస lab testing while following established practices and procedures. The PSR III – Site Lead has વર્ષની contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in аяқ, safe and accurate manner. The PSR III – Site Lead will direct daily activity at a Patient Service Center (PSC) or In‑Office Phlebotomy (IOP) and leads more than one PSR on site. The PSR III – Site Lead can provide coverage at multiple locations for multiple roles. The PSR III – Site Lead must ensure that daily activities of the Patient Service Center/Mobile/Long‑Term Care/In‑Office Phlebotomy are completed accurately and on time. The PSR III – emojis demonstrates Quest Leadership Behaviors while focusing on process excellenceiliarециал and sensibilidad to confidentiality and accuracy to patient information. Successful applicants may be assigned to work and direct daily activity in a doctor's RNA office, patient service center, in a house‑call environment, long‑term care or as business needs dictate. Must be able to step in for a PSR II and lead one or more PSR on site. Will be required to act as a coach, mentor, instructor, resource advisor for new employees and provide effective onboarding services to new clients. They will also act as point of contact to staff on‑site and provide regular input to the group lead or supervisor. The官网登录 III – Site Lead may also focus on working with customers who have a high complexity and/or volume practice with a specialized focus requiring outstanding phlebotomy skills. In addition, these practices require a higher level of customer‑facing skills including verbal and written communications, problem‑solving, and TOT collaboration with multiple functions, such as Sales, Laboratory Testing Services, IT connectivity, Billing, and Logistics due to their specialty and or complex test orders. The PSR III – Site Lead must be capable of handling multiple priorities in a high‑volume setting.

Responsibilities

Collect specimens according to established procedures. This includes, Written to limited to drug screens, biometric screening, and insurance exams.

Administer oral solutions according to established training.

Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.

Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order fromĝ fact or pulling order from database; managing Standing Orders.

Enter billing information and collect payments when Neuer, including the safeguarding of assets and credit card information.

Data entry and processing specimens including labeling, centrifuging, splitting, and freezing specimens as required by the test order.

Perform departmental‑related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed.

Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions.

Perform verification of patient demographic info/initials including patient signature post‑venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.

Assist with compilation and submission of monthly statistics and data.

Maintain all appropriate phlebotomy logs in a timely manner and based on frequency such as maintenance logs and temperature logs.

Complete training courses and keep up‑to‑date with the latest phlebotomy techniques.

Travel to Territory Manager meeting Karten, if held off‑site or off‑normal shift.

Participate on special projects and teams.

Stay up‑to‑date on company communications and assist with the distribution of technical information to the work group.

Perform Point of Care (POC) testing at those sites where needed and the complete training/competency evaluations per Standard Operating Procedure (SOP).

With appropriate training, act as a mentor and resource for new employees, assisting with transition into the PSC work environment and theரும் with established procedures.

Assist with periodic inventory counts report shortages and problems to group leader or supervisor as they occur.

Assist with gasoline preparation of schedules for the assigned workgroup or PSCs.

Communicate professionally with clients to resolve or refer, and document problems, prepare problem documentation and report critical issues as they occur.

Ensure staff is following all safety precautions by wearing a clean, button lab coat, gloves and face shield when required.

Assist supervisors with the implementation of SOPs and the distribution of technical information and communication to the workgroup in accordance with Quest Diagnostics guidelines.

Ensure facilities are neat, clean and in good repair, take appropriate action to advise Group Leader or Supervisor of required repairs and maintenance.

Will be required to act as a coach, mentor, instructor and resource décro for new employees, as well as be the point of contact to staff on‑site and provide regular input to the group lead or supervisor.

Provide effective onboarding services to new clients.

Partner with Supervisor and Group Lead to assist the transition process setting up new offices for both PSCs and IOPs.

Need to step in for a PSR II and lead one or more PSR on site.

Qualifications

Required Work Experience:

Five years phlebotomy experience required, inclusive of pediatric, geriatric, and capillary collections.

Keyboard/data entry experience.

Flexible and available based on staffing needs, which includes weekends, holidays, on‑call and overtime.

Must have reliable transportation, valid driver's license, and clean driving record, if applicable.

Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/Mobile/Long‑Term Care/In‑Office Ph그래.

Preferred Work Experience:

Medical training: medical assistant or paramedic training preferred.

Minimum 3 years in a Patient Service Center (PSC) / In‑Office (IOP) environment preferred.

penchant?

Customer service in a retail orზე service environment preferred.

Physical and Mental Requirements:

Lift light to moderately heavy objects; normal performance may require lifting and carrying objects in 1–15 lbs; 16–25 lbs occasionally; 26–40 lbs rarely; exceeding 41 lbs requires assistance.

Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination.

Must be able to perform repetitive tasks with dominant hand frequently.

Position requires travel.

tún?

Extensive use of phone and PC.

Fine dexterity, talking, walking, balancing, bending/kneeling, pushing/pulling, reaching/twisting.

Knowledge:

Committed to all Quest Diagnostics Policies & Procedures including Company dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles.

The position requires the ability to effectively communicate in English.

Skills:

Ability to provide quality, error‑free work in a fast‑paced environment.

Ability to work independently with minimal on‑site supervision.

Excellent phlebotomy skills to include pediatric and geriatric.

Must demonstrate superior customer focus; ability to communicate openly and transparently with Snackbar, supervisors and patients; ability to accelerate and embrace change throughout Quest; and knowledge of our business.

Capable of handling multiple priorities in a high‑volume setting.

Must be able sopa decisions based on established procedures and exercise good judgment.

Education:

keen?

High School Diploma or Equivalent (Required)

License/Certificate:

Phlebotomy certification (required in certain states, e.g. California, Nevada, Washington and Louisiana) (Preferred)

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not acceptење unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

We’ve built a welcoming workplace where all people are inspired to learn, develop and progress in their careers. There’s a broad range of opportunities, so you can explore many career paths in one मौके company. There’s resources to help you build a fulfilling life and rewarding career. There’s training and development to align your work with your business success. No wonder there’s more to discover at Quest.

We’re committed to helping our people live a healthier lifestyle. One way we do this is by offering a comprehensive total rewards package, so you can take care of yourself and the ones you love. Find out how our benefits provide you with everything you need to thrive—now and in the future.

Medical, supplemental health, dental, and vision From medical, dental, and vision coverage plans designed to meet your needs, to supplemental health plans for an additional layer of financial protection, you can rest assured that your health is high on our agenda.

Annual incentive plans All eligible employees are invited to participate in our success in our annual incentive bonus plan payout.

401(k) You’re eligible to join the Quest Diagnostics 401(k) Plan on your date of hire. The company will match up to 5% of your annual faute.

To stay in touch with us, we encourage you to sign up for our job alerts. Once registered, we’ll match you with current and future career opportunities. You’ll also receive updates about Quest news, events, and other exciting opportunities.

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